Address
Station Road
Kennett
CB8 7QD
General information
Ticket buying & collection
Passenger services
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help points can be found at the following location(s):
- Platform 1 (for trains towards Bury St Edmunds and Ipswich) - Next to the waiting shelter, fixed to a short grey post
- Platform 2 (for trains towards Cambridge) - Next to the waiting shelter, fixed to a short grey post at the back of the platform
Station facilities
Car parking
Station Car Park
Cycling
There are ten cycle stands and two cycle lockers which are all adjacent to Platform 1 (for trains towards Bury St Edmunds and Ipswich) and these can be accessed from the station car park.
Other transport
Rail replacement bus services do not serve this station. Customers are advised to use either Bury St Edmunds or Newmarket stations for rail replacement services.
Irregular Local Buses
Accessibility
This station has step free access to each platform via a ramped footbridge.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
Details of nearest taxis are shown on station information poster
0800 028 28 78
08:00 - 20:00
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp Assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
Assistance meeting point is on the platform.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 4/25/2024 12:17:18 PM