Address
Staines Road East
Sunbury-on-Thames
TW16 5AE
General information
Ticket buying & collection
At the bottom of the stairs by the entrance to platform 1
Passenger services
Please contact our Customer Service Centre on 0345 6000 650
Help points are available on all platforms
Station facilities
N/A
Car parking
Cycling
Platform 2
Other transport
To Shepperton: Staines Road East (A308) outside the Jubilee pub
To Fulwell: Staines Road East (A308) opposite the Jubilee pub
Information to plan your onward journey is available in a printable formatĀ here
Accessibility
N/A
Step-free category B3 Station - Short ramp at approx 1:12 gradient to Platform 2 (for trains towards Shepperton). Steps to Platform 1 (for trains towards London).
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
0800 5282100
24 hours a day, except Christmas Day and Boxing Day
Saturday 24 hours
Sunday 24 hours
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
The information in this document was generated 3/28/2024 5:06:51 PM