Address
Kelvedon station
Station Road
Kelvedon
CO5 9NP
Ticket office
Monday to Friday:
5:45 AM to 12:55 PM
Saturday:
5:30 AM to 12:15 PM
Sunday:
8:15 AM to 3:30 PM
General information
Station Operator:
LE
Station Code:
KEL
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Passenger services
Lost Property Contact Available:
No
Ticket Gate:
No
Customer Services:
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Customer Help Points:
Yes
Customer Help Points Note:
Help point available at entrance
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:
Newsagent, open until 1000hrs only
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
The toilets are located in the ticket hall.
Waiting Room:
No
Car parking
Car parking:
Yes
Name:
Station Car Park
Operator:
National Car Parks Ltd
Spaces:
281
Annual Charge:
£1498.00
Daily Charge:
£8.50
Monthly Charge:
£150.00
Off Peak Charge:
£6.00
Three Monthly Charge:
£428.00
Weekly Charge:
£35.00
Car Parking Contact Available:
No
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
50
Type:
Stands
Location:
10 sheffield stand spaces near side entrance, and 40 2-tier rack spaces on platform 1
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Substitute bus services stopon station Road, at junction with Station Approach
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
First Essex buses stop at the station.
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
This station has step free access to the London bound platform only.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Accessible Taxis:
No
Accessible Taxis Note:
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):
0800 028 28 78
Helpline Contact Note:
08:00 - 20:00
Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:45 AM to 12:55 PM
Saturday 5:30 AM to 12:15 PM
Sunday 8:15 AM to 3:30 PM
Staff Help Available Note:
Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours customers are advised to use Colchester (10 miles). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Assisted Travel:
As an alternative to the above number, please use 0345 600 7245 (option 4) if calling from a mobile.
The information in this document was generated 06/03/2021 11:28:03