Kidbrooke Details

Address

Kidbrooke station
Pegler Square
Kidbrooke
SE3 9PL

Ticket office

Monday to Friday: 6:10 AM to 7:30 PM

Saturday: 6:40 AM to 7:30 PM

Sunday: 9:00 AM to 2:40 PM

General information

Station Operator:

Station Code:

KDB

Staffing Level:

partTime

CCTV:

Yes

Ticket buying & collection

Oyster Pre Pay:

Yes

Oyster Validator:

Yes

Smartcard Issued:

Yes

Smartcard Validaton:

Yes

Travelcard:

Zone 3

Oyster Comments:

<p>Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)</p>

Oyster Topup:

Yes

Prepurchase Collection:

Yes

Smartcard Topup:

Yes

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Ticket Office Note:

On way in to access trains on Platform 1

Passenger services

Lost Property Contact Available:

Yes

Phone number:

0345 322 7021

Website:

Go to website

Ticket Gate:

Customer Services:

This station has Secure station accreditation - For more information contact 0345 322 7021

Customer Help Points:

Yes

Customer Help Points Note:

On platform

Station facilities

ATM Machine:

Baby Change:

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, Announcements

Shops:

Yes

Shops Note:

newspapers

Station Buffet:

Yes

Station Buffet Note:

Coffee shop

Telephones (Cards & Coins):

Toilets:

Waiting Room:

Waiting Room Note:

Heated waiting Room on the platform only available when staff are present

Car parking

Car parking:

Cycling

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

Type:

Stands

Location:

By Ticket Office

Cycle Storage CCTV:

Other transport

Location for rail replacement services:

Towards Lewisham - Kidbrooke Park Road Bus Stop L (what 3 words: media.spoke.spice).
Towards Dartford - Kidbrooke Park Road Bus Stop M (what 3 words: tunnel.hulk.jumpy).

Taxi Rank:

Bus Service:

Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:

Yes

Accessible Public Telephones Note:

Public telephones are not wheelchair accessible

Accessible Toilets:

Induction Loop:

Yes

Wheelchairs Available:

Ramp For Train Access:

Yes

Step Free Access:

Step Free Access Note:

Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to both platforms. For trains to London from platform 1 via Park Terrace , for trains away from London from Platform 2 via Henley Cross, step free interchange between platforms via road bridge is in excess of 300 metres.

Accessible Taxis:

Yes

Accessible Taxis Note:

Accessible taxis are available to book

Accessible Ticket Machines:

Yes

Accessible Ticket Machines Note:

By Ticket Office

Impaired Mobility Set Down:

Helpline Contact:

Yes

Helpline Contact (Phone number):

0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524

Helpline Contact Note:

*Helpline closed on Christmas Day

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Friday 6:10 AM to 7:30 PM
Saturday 6:40 AM to 7:30 PM
Sunday 9:00 AM to 2:40 PM

Assisted Travel:

Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the ticket office or you can use the help point.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.

The information in this document was generated 4/25/2024 1:29:20 PM