Kilburn High Road

Address

Kilburn High Road station
Kilburn High Road
Kilburn
NW6 5UA

Ticket office

Monday to Friday: 7:30 AM to 10:00 AM

Station details

Alerts

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

General information

Station Operator:
LO
Station Code:
KBN
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
No
Travelcard:
Zone 2
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Booking hall

Passenger services

Lost Property Contact Available:
No
Phone number:
0845 330 9882
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

You can Contact Customer Services on 0343 222 123

Customer Help Points:
Yes

Station facilities

ATM Machine:
Yes
ATM Machine Note:

Located outside main entrance

Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
Yes
Shops Note:

High street shops

Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
4
Type:
Stands
Location:

Under stairs on Platform 2

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Use Bus stop U in Belsize Road for northbound services to Watford Junction

Use Bus stop T in Belsize Road for southbound services to Euston

Taxi Rank:
No
Bus Service:
No

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Booking Office Counter Note:

Ticket office staff provide assistance where possible

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
No
Step Free Access:
Yes
Step Free Access Note:

Ticket office has level access from street. Steps to both platforms.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0343 222 1234

Staff Help Available:
No
Staff Help Available Opening Times:
Monday to Friday Unavailable
Saturday Unavailable
Sunday Unavailable
Staff Help Available Note:

Security staff on site outside booking office opening hours

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

The information in this document was generated 5/7/2024 9:34:00 PM