Kents Bank

Address

Kents Bank station
Kentsford Road
Kents Bank
LA11 7BG

General information

Station Operator:
NT
Station Code:
KBK
Staffing Level:
unstaffed
CCTV:
No

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
08002006060
Website:
Go to website
Ticket Gate:
No
Customer Services:

08002006060

Customer Help Points:
No

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No
Waiting Room Note:

no shelter only

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
No
Sheltered:
No
Spaces:
0
Type:
Compounds
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Up to, and including Sunday 14th April, Rail replacement services will collect from the local bus stops on Allithwaite Road (B5277) at the junction with Kirkhead Road.

From Monday April 15th, a minibus will serve Kents Bank station and collect from the Station entrance on Kentsford Rd.

Taxi Rank:
Yes
Taxi Rank Note:

https://www.northernrailway.co.uk/tickets/cab4you

Bus Service:
Yes
Bus Service Note:

Busline 0871 200 2233

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
  • Category B Station
  • This station only has tactile paving on platform 2
  • This station only has tactile paving on platform 3

Lancaster Platform: Step free access from Kentsford Road down gently sloping path onto platform. Barrow platform is reached via Lancaster platform down platform end ramp, cross tracks by means of foot crossing with tactile surface then up platform end ramp onto platform. Care must be taken when using the crossing. Access onto trains by means of wheelchair ramp is dependent on the type of train. Contact Travel Assistance Helpline for information.

To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

No designated area is provided. Street set down only available.

Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 138 5560 text relay 18001 0800 138 5560

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
No
Assisted Travel:

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 5/11/2024 2:12:15 AM