Address
Ilford Hill
Ilford
IG1 2DG
Ticket office
General information
Ticket buying & collection
Located within the stations ticket hall.
Passenger services
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. Click here for details)
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Station facilities
Coffee & snacks located on platform 3
Platform 3
Platform 4 - Accessible Toilet - Radar Key Required
- There are two step free, heated waiting rooms located on Platform 3.
- The waiting room located next to the ladies toilets has an automatic door function.
- Both waiting rooms are open from first to last train.
Car parking
Cycling
On platform 4
Other transport
Rail replacement bus services will depart from:
High Road, Bus Stop L, for Westbound services
Ilford Hill, Bus Stop F, for Eastbound services
Transport for London Buses operate from outside the station.
Information to plan your onward journey is available in a printable format Buses from Ilford (tfl.gov.uk)
Accessibility
An accessible temporary toilet is located on Platform 4, which is operated with a radar key.
- Accessibility Category B1. This station has step-free access to all platforms from Cranbrook Road and Ilford Hill entrances.
- Step free access is not available from York Road Entrance.
- Staff ramp assistance is always available.
- Wheelchairs available from first to last train.
Accessible ticket machines are located at all entrances.
0343 222 1234
Staff are available to assist from the first to the last train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
The information in this document was generated 4/23/2024 12:59:33 PM