Haymarket

Address

Haymarket station
Haymarket Terrace
Edinburgh
EH12 5EY

Ticket office

Monday to Friday: 6:30 AM to 9:25 PM
Saturday: 6:30 AM to 9:25 PM
Sunday: 8:10 AM to 9:25 PM

General information

Station Operator:
SR
Station Code:
HYM
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
03301 092 833
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

customer.relations@scotrail.co.uk

Customer Help Points:
Yes

Station facilities

ATM Machine:
Yes
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
Yes
Shops Note:

M&S Simply Food

Station Buffet:
Yes
Station Buffet Note:

Kiosk, Cafes, Marks and Spencer

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 1, the Concourse and near the entrance from Haymarket Terrace.

Waiting Room:
No
Waiting Room Note:

Inside the station - one on platform 4 and one on platform 2 and 3

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
24
Type:
Stands
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Buses pick up/drop off on Dalry Road, at the Mediterranean Supermarket.

Taxi Rank:
Yes
Taxi Rank Note:

visit www.traintaxi.co.uk for details of taxis available for hire

Bus Service:
Yes
Bus Service Note:

for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates

Blue Badge parking bays: 2

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 5:00 AM to 1:30 AM
Tuesday 5:00 AM to 1:30 AM
Wednesday 5:00 AM to 1:30 AM
Thursday 5:00 AM to 1:30 AM
Friday 5:00 AM to 1:30 AM
Saturday 5:00 AM to 1:30 AM
Sunday 7:00 AM to 1:00 AM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 5/10/2024 11:12:05 AM