Address
Station Road
Hythe
CO2 8JR
General information
Ticket buying & collection
Please note that this is a "permit to travel" ticket machine. It is located on Platform 1 (the Colchester & London bound platform).
Passenger services
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help points can be found at the following location(s):
- Platform 1 (for trains towards Colchester, Chelmsford, and London Liverpool Street) - Next to the waiting shelter on the platform, fixed to the post beneath the customer information screens
- Platform 2 (for trains towards Thorpe-Le-Soken, Clacton, and Walton-on-the-Naze) - At the entrance to this platform, fixed to the post beneath the customer information screen
Station facilities
Car parking
Cycling
There is a sheltered cycle parking area providing twenty spaces which can be located next to the entrance on to Platform 1 (for trains towards Colchester, Chelmsford, and London Liverpool Street).
Other transport
Rail replacement bus services pick up and drop off at the bus stops on Hythe Station Road.
Local Colchester Town bus services, which stop near the station
Accessibility
This station has step free access to both platforms via the level crossing on Hythe Station Road, with approximately 50 metres between platforms.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Details of nearest taxis are shown on station information poster
0800 028 28 78
08:00 - 20:00
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 4/18/2024 5:35:35 AM