High Wycombe

Address

High Wycombe station
Amersham Hill
High Wycombe
HP13 6NN

Ticket office

Monday to Friday: 5:45 AM to 8:40 PM
Saturday: 6:40 AM to 7:40 PM
Sunday: 7:10 AM to 8:40 PM

Station details

Alerts

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

General information

Station Operator:
CH
Station Code:
HWY
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

The ticket office at the entrance to Platform 3 (the 'through' line London bound platform) is open during the weekday morning peak only. The ticket office hours shown above are for the main ticket office located at the main entrance off Amersham Hill.

Passenger services

Lost Property Contact Available:
No
Phone number:
03456 005 165
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Customer Help Points:
Yes

Station facilities

ATM Machine:
Yes
Baby Change:
Yes
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

News agent

Station Buffet:
Yes
Station Buffet Note:

Coffee shop open 0600 to 1800 on Mondays to Fridays (ticket hall and Platform 2).

Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

Accessible toilets on platforms 2 and 3

Waiting Room:
No

Car parking

Car parking:
Yes

Main Car Park

Operator:
Chiltern Railways
Spaces:
620
Accessible Spaces:
8
Accessible Spaces Note:

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

Accessible Car Park Equipment:
Yes
Annual Charge:
£1,480.00
Daily Charge:
£9.50
Monthly Charge:
£142.00
Weekly Charge:
£37.00
Car Parking Contact Available:
No
Phone number:
03456 005 165
Website:
Go to website
Note:

Chiltern Railways Car Park prices can also be found here

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
80
Type:
Racks
Location:

Two sets of bike racks either side of the main station building, outside Platforms 1 and 2.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

At station entrance.

Taxi Rank:
Yes
Taxi Rank Note:

At station entrance.

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step Free Access Category A.

There are lifts between Platforms 2 & 3. Please note that it is approximately 200 metres from the main station entrance on Platform 2 to Platform 3 (the main 'through' platform for trains towards London.)

Accessible Taxis:
Yes
Accessible Taxis Note:

If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

At station entrance.

Helpline Contact:
Yes
Helpline Contact (Phone number):

03456 005 165 (Option 3 > Option 3)

Helpline Opening Hours:
Monday to Sunday 7:00 AM to 10:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:45 AM to 8:40 PM
Saturday 6:40 AM to 7:40 PM
Sunday 7:10 AM to 8:40 PM
Staff Help Available Note:

Passenger Assistance Meeting Point - at the gateline, main entrance to the station.

If you enter the station from the side entrance onto Platform 3, please use the help point at the gateline to contact staff.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/19/2024 6:37:15 AM