Horwich Parkway

Address

Horwich Parkway station
Off Arena Approach
Horwich
BL6 6LB

Ticket office

Monday to Friday: 6:20 AM to 7:35 PM
Saturday: 6:20 AM to 7:35 PM
Sunday: Unavailable

General information

Station Operator:
GM
Station Code:
HWI
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
08002006060
Website:
Go to website
Ticket Gate:
No
Customer Services:

08002006060

Customer Help Points:
Yes
Customer Help Points Note:

Platforms 1&2

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
Yes
Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Spaces:
250
Accessible Spaces:
12
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Website:
Go to website
Note:

 The car park can be closed when a crowd control plan relating to the Macron stadium has to be implemented.

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
18
Type:
Stands
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Replacement transport will set down and pick up from outside the station entrance.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Opposite the station entrance for buses to Horwich or Leigh. Busline 0871 200 2233

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

DDA compliant

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Category A station, Scooter Friendly Station - Step free access to all platforms. Tactile Paving available full length of both platform 1 and 2.

White and Yellow Lining visible on both platform surfaces.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

No designated area is provided. The station front may be used for set down purposes.

Helpline Contact:
Yes
Helpline Contact (Phone number):

TfGM - 03000 035 035 | Northern Railway - 0800 138 5560 | Northern Railway text relay - 18001 0800 138 5560.

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 6:20 AM to 7:35 PM
Tuesday 6:20 AM to 7:35 PM
Wednesday 6:20 AM to 7:35 PM
Thursday 6:20 AM to 7:35 PM
Friday 6:20 AM to 7:35 PM
Saturday 6:20 AM to 7:35 PM
Sunday Unavailable
Assisted Travel:

Assistance will be provided by station staff during ticket office opening hours. Outside of these hours please use the Help Points on either platform to contact the Assistance Team who will ensure staff on board the train can assist you with boarding and alighting.

If you would like more information on how TfGM are committed to ensuring safe and easy travel at Horwich Parkway, you can download our Accessible Travel Policy

The information in this document was generated 4/25/2024 8:45:22 AM