Hatch End

Address

Hatch End station
Station Approach
Hatch End
HA5 4HU

Ticket office

Monday to Friday: 7:30 AM to 10:10 AM

Station details

Alerts

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

General information

Station Operator:
LO
Station Code:
HTE
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
Yes
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
No
Travelcard:
Zone 6
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Booking hall

Passenger services

Lost Property Contact Available:
No
Phone number:
0845 330 9882
Website:
Go to website
Ticket Gate:
Yes
Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
No
Shops Note:

High street shops

Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
Yes

Hatch End Station

Spaces:
24
Accessible Spaces:
0
Accessible Car Park Equipment:
Yes
Annual Charge:
£620.00
Daily Charge:
£4.50
Monthly Charge:
£76.00
Weekly Charge:
£20.00
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
6
Type:
Stands
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Use Bus stop X in Uxbridge Road for northbound services to Watford Junction

Use Bus stop X in Uxbridge Road for southbound services to Harrow & Wealdstone

Taxi Rank:
Yes
Taxi Rank Note:

There is no taxi rank, but there is a taxi office immediately outside the station entrance.

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

Ticket office staff provide assistance where possible

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

B3 Category station . Step free access is fully available on Northbound platform only .

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0343 222 1234

Staff Help Available:
No
Staff Help Available Opening Times:
Monday to Friday Unavailable
Saturday Unavailable
Sunday Unavailable
Staff Help Available Note:

staff available from first to last service

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

The information in this document was generated 5/1/2024 9:48:47 PM