Horley

Address

Horley station
Victoria Road
Horley
RH6 7NL

Ticket office

Monday to Friday: 6:20 AM to 7:45 PM
Saturday: 6:20 AM to 7:45 PM
Sunday: 9:10 AM to 4:45 PM

General information

Station Operator: SN
Station Code: HOR
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: Yes
Smartcard Issued: Yes
Smartcard Validaton: Yes
Oyster Comments: Top-Up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southern, Thameslink

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Help Points: Yes

Station facilities

ATM Machine: Yes
ATM Machine Note: Located outside the station
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note: Florist in Booking Hall
Station Buffet: Yes
Station Buffet Note:

 Coffee shop in Booking Hall

Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

Booking Hall and Platforms 2 and 3 

Waiting Room: No
Waiting Room Note: Platforms 2 and 3

Car parking

Car parking: Yes
Name: Station Car Park
Operator: <a href="https://www.southernrailway.com/travel-information/plan-your-journey/car-parking">APCOA Parking UK</a>
Spaces: 94
Daily Charge: £9.10
Car Parking Contact Available: No
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 76
Type: YES
Location: On overbridge & near side entrance to Platform 1
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank: Yes
Taxi Rank Note: YES
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable format here.

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: Yes
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: This is a Category A station: This station has step-free level access to all platforms. Assistance Meeting Point is the Ticket Office.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Located at the front of the station
Helpline Contact: Yes
Helpline Contact (Phone number): If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - myjourney@southernrailway.com | Phone - 0800 138 1016 | Textphone - 0800 138 1018
Helpline Contact Note: The assisted helpline is not available on Christmas Day.
Helpline Opening Hours: Monday to Sunday 7:00 AM to 10:00 PM
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Friday 6:20 AM to 7:45 PM
Saturday 6:20 AM to 7:45 PM
Sunday 9:10 AM to 4:45 PM
Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.

The information in this document was generated 13/06/2021 11:20:40