Henley-in-Arden

Address

Henley-in-Arden station
Station Road
Henley-in-Arden
B95 5JF

Station details

Alerts

The lifts are out of order between platform 2 and the exit at Henley-in-Arden station.

General information

Station Operator:
WM
Station Code:
HNL
Staffing Level:
unstaffed
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

Customer Help Points:
Yes
Customer Help Points Note:

On both platforms

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Toilets Note:

N/A

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
SABA UK
Spaces:
51
Accessible Spaces:
3
Accessible Car Park Equipment:
Yes
Annual Charge:
£307.20
Daily Charge:
£3.20
Monthly Charge:
£38.20
Off Peak Charge:
£2.30
Weekly Charge:
£12.20
Car Parking Contact Available:
No
Phone number:
0330 123 5247
Website:
Go to website
Note:

Charging starts from 22 September 2019

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
8
Type:
Stands
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from: Rail replacement bus stop in Station Road near to entrance of station car park

Taxi Rank:
Yes
Taxi Rank Note:

Henley 01564 793338

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets:
No
Accessible Toilets Note:

N/A

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

Car park

Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 0248998

Helpline Contact Note:

24 hours, 7 days a week (except Christmas Day and Boxing Day)

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
No
Staff Help Available Note:

This station is unstaffed. All of our trains have ramps on board that our conductors are trained to use.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/25/2024 11:45:43 PM