Hengoed

Address

Hengoed station
Station Approach
Hengoed
CF82 7LT

Station details

Alerts

Traveling on the Rhymney Line?

Saturday 19 July - Sunday 31 August

We’ll be carrying out engineering work for 6 weeks. Closures will take place and rail replacement buses will be in operation between Caerphilly and Rhymney, with a normal rail service in operation from Caerphilly into Cardiff, and onwards to Penarth, Barry Island and Bridgend. Rail services will run as normal on Friday 1 August for an event at the Principality Stadium in Cardiff.

Check your journey before you travel tfw.wales/metro.

General information

Station Operator:
AW
Station Code:
HNG
Staffing Level:
unstaffed
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
Yes
Phone number:
03333 211 202
Website:
Go to website
Ticket Gate:
No
Customer Services:

Contact our Customer Relations team directly via the Transport for Wales Website.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
Local Authority
Spaces:
55
Accessible Spaces:
1
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Phone number:
01443815588
Website:
Go to website

Cycling

Cycle Storage Availability:
No
Sheltered:
No
Spaces:
0
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

The rail replacement bus is on Park Road near the station car park.

Taxi Rank:
No
Bus Service:
No

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Category B2.

Step free access to Platform 1 (to Cardiff) via a short path with a moderately steep gradient. Step free access to Platform 2 (to Rhymney) via a short but steep path from the car park.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

03333 211202

Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Note:

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/12/2025 7:58:06 AM