Harrogate

Address

Harrogate station
Station Parade
Harrogate
HG1 1TE

Ticket office

Monday to Friday: 6:15 AM to 7:00 PM
Saturday: 6:15 AM to 7:00 PM
Sunday: 9:15 AM to 6:00 PM

General information

Station Operator:
NT
Station Code:
HGT
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Concourse

Passenger services

Lost Property Contact Available:
No
Phone number:
08002006060
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

08002006060

Customer Help Points:
No
Customer Help Points Note:

contact Customer Relations 0845 00 00 125

Station facilities

ATM Machine:
Yes
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

 shopping precinct and real ale pub adjacent to station platforms.

Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are open during ticket office opening hours

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
Northern
Spaces:
117
Accessible Spaces:
6
Accessible Car Park Equipment:
Yes
Annual Charge:
£560.00
Daily Charge:
£4.00
Monthly Charge:
£58.00
Three Monthly Charge:
£140.00
Weekly Charge:
£16.00
Car Parking Contact Available:
No
Phone number:
0800 200 6060
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
32
Type:
Stands
Location:

Platform 1

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Replacement transport will pick up/drop off in the station car park

Taxi Rank:
Yes
Taxi Rank Note:

Taxi rank at front of station

Bus Service:
Yes
Bus Service Note:

'Transdev Harrogate & District' operate a network of daily, frequent bus routes around Harrogate and also to nearby towns and villages. For route maps and timetables: www.harrogateanddistrict.co.uk

Harrogate Bus Station is located adjacent to the rail station.

Buy a Harrogate PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

staff will come out of the office to assist

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Disabled user friendly

Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
  • Category A Station
  • This station is mobility scooter friendly

Level access to both platforms via separate entrances. Lifts between platforms are available from first to last train.

To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

Accepts Cash & Cards

Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

No designated area is provided. The station front may be used for set down purposes.

Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 138 5560 text relay 18001 0800 138 5560

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 6:15 AM to 11:18 PM
Tuesday 6:15 AM to 11:18 PM
Wednesday 6:15 AM to 11:18 PM
Thursday 6:15 AM to 11:18 PM
Friday 6:15 AM to 11:18 PM
Saturday 6:15 AM to 11:18 PM
Sunday 9:15 AM to 11:12 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/24/2024 2:50:58 PM