Hexham

Address

Hexham station
Station Road
Hexham
NE46 1EU

Ticket office

Monday to Friday: 7:20 AM to 5:30 PM
Saturday: 8:00 AM to 2:00 PM
Sunday: Unavailable

General information

Station Operator: NT
Station Code: HEX
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: Yes
Smartcard Validaton: No
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Northern
Ticket Office Note:

Platform 2

Passenger services

Lost Property Contact Available: No
Phone number: 08002006060
Website: Go to website
Ticket Gate: No
Customer Services: 08002006060
Customer Help Points: Yes
Customer Help Points Note:

 Help available 24 hours a day from help point

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: Yes
Telephones (Cards & Coins): No
Toilets: Yes
Waiting Room: No
Waiting Room Note: Indoor waiting rooms on each platform

Car parking

Car parking: Yes
Name: Station Car Park
Operator: Northern
Spaces: 100
Daily Charge: £2.00
Weekly Charge: £10.00
Car Parking Contact Available: No
Phone number: 0800 200 6060
Website: Go to website
Note:

Cash payments use ticket machine

Card payments register with RingGo Code 5708

Call 01138090070 or visit www.MyRingGo.com/register 

Cycling

Cycle Storage Availability: Yes
Sheltered: no
Spaces: 4
Type: Lockers
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

Replacement transport will pick up/drop off at the station front

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Busline 0871 200 2233

Accessibility

Accessible Booking Office Counter: No
Accessible Booking Office Counter Note:

staff will come out of the office to assist

Accessible Public Telephones: No
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: No
Step Free Access Note: Category B station partial step free access. Level access to Carlisle platform. Access to the Newcastle bound platform is via a ramp from the north car park. Access between platforms is available via the barrow crossing, only with assistance from station staff during ticket office opening times. Outside of ticket office opening times, between platforms 600m step-free route between platforms via pavement and road.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: Accepts Cash & Cards
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

Step free access from car park to station entrance

Helpline Contact: Yes
Helpline Contact (Phone number): 0800 138 5560 text relay 18001 0800 138 5560
Helpline Opening Hours: Monday to Sunday 24 hours
Staff Help Available: Yes
Assisted Travel:

Assistance will be provided by station staff during ticket office opening hours, outside of this the conductor will assist

The information in this document was generated 16/05/2021 21:15:00