Address
Hever station
un-named road, off Hever Lane
Hever
TN8 7ER
un-named road, off Hever Lane
Hever
TN8 7ER
General information
Station Operator:
SN
Station Code:
HEV
Staffing Level:
unstaffed
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southern
Passenger services
Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
No
Customer Help Points:
Yes
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No
Waiting Room Note:
Shelters on both platforms .
Car parking
Car parking:
No
Cycling
Cycle Storage Availability:
Yes
Spaces:
8
Type:
YES
Location:
On Platform 2
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank:
Yes
Taxi Rank Note:
NO
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here.
Accessibility
Accessible Booking Office Counter:
No
Accessible Public Telephones:
No
Accessible Toilets:
No
Accessible Toilets Note:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
This is a Category B3 station: Level access to Platform 2 (to Uckfield). Steps to Platform 1 (to London). Assistance Meeting Point is the Help Point.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
Located on platform 1, which is not accessible
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:
Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station, maximum wait time of 30 minutes
Helpline Contact:
Yes
Helpline Contact (Phone number):
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - myjourney@southernrailway.com | Phone - 0800 138 1016 | Textphone - 0800 138 1087
Helpline Contact Note:
The assisted helpline is not available on Christmas Day.
Helpline Opening Hours:
Monday to Sunday 7:00 AM to 10:00 PM
Staff Help Available:
No
Staff Help Available Opening Times:
Monday to Friday Unavailable
Saturday Unavailable
Sunday Unavailable
Saturday Unavailable
Sunday Unavailable
Staff Help Available Note:
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are not usually available, however on-train staff are available to assist you on and off some services.
The information in this document was generated 02/03/2021 10:15:47