Hever

Address

Hever station
un-named road, off Hever Lane
Hever
TN8 7ER

General information

Station Operator: SN
Station Code: HEV
Staffing Level: unstaffed
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southern

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: No
Customer Help Points: Yes

Station facilities

ATM Machine: No
Baby Change: No
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: No
Station Buffet: No
Telephones (Cards & Coins): No
Toilets: No
Waiting Room: No
Waiting Room Note: Shelters on both platforms .

Car parking

Car parking: No

Cycling

Cycle Storage Availability: Yes
Spaces: 8
Type: YES
Location: On Platform 2
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services: Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Taxi Rank: Yes
Taxi Rank Note: NO
Bus Service: Yes
Bus Service Note: Information to plan your onward journey is available in a printable formatĀ here.

Accessibility

Accessible Booking Office Counter: No
Accessible Public Telephones: No
Accessible Toilets: No
Accessible Toilets Note: No
Induction Loop: Yes
Wheelchairs Available: No
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: This is a Category B3 station: Level access to Platform 2 (to Uckfield). Steps to Platform 1 (to London). Assistance Meeting Point is the Help Point.
Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note: Located on platform 1, which is not accessible
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note: Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station, maximum wait time of 30 minutes
Helpline Contact: Yes
Helpline Contact (Phone number): If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - myjourney@southernrailway.com | Phone - 0800 138 1016 | Textphone - 0800 138 1087
Helpline Contact Note: The assisted helpline is not available on Christmas Day.
Helpline Opening Hours: Monday to Sunday 7:00 AM to 10:00 PM
Staff Help Available: No
Staff Help Available Opening Times: Monday to Friday Unavailable
Saturday Unavailable
Sunday Unavailable
Staff Help Available Note: A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are not usually available, however on-train staff are available to assist you on and off some services.

The information in this document was generated 02/03/2021 10:15:47