Address
Station Road
Hayes
UB3 4BX
Ticket office
General information
Ticket buying & collection
The ticket office is located within the station entrance
Passenger services
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details)
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Station facilities
- Toilets are located on platform 4&5
- An accessible, heated waiting room with automatic door opening is located on Platform 3.
- The waiting room is open from first to last train.
Car parking
Cycling
Other transport
Bus stop E and L outside station entrance (both directions)
Transport for London Buses operate from outside the station.
Information to plan your onward journey is available below.
Accessibility
An accessible toilet is located on platform 4&5. This toilet is operated with a radar key.
- Accessibility Category A. This station has step free access to all platforms
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3,4 and 5.
- Wheelchairs available from first to last train.
0343 222 1234
Staff are available to assist from first to last train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail .
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
The information in this document was generated 4/20/2024 5:56:32 AM