Address
Hanwell station
Campbell Road
Hanwell
W7 3EB
Campbell Road
Hanwell
W7 3EB
Ticket office
Monday to Friday:
5:40 AM to 12:20 PM
Saturday:
6:30 AM to 1:00 PM
Sunday:
Unavailable
General information
Station Operator:
XR
Station Code:
HAN
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
No
Travelcard:
Zone 4
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: TfL Rail
Ticket Office Note:
Station Entrance Campbell Road
Passenger services
Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
No
Customer Services:
Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)
Customer Help Points:
Yes
Customer Help Points Note:
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:
Located on platform 3 inside the waiting room.
Male and Female toilets located on Campbell road entrance. (please ask staff for key accesses)
Waiting Room:
No
Waiting Room Note:
- Accessible waiting rooms with automatic door opening are located on platforms 2&3.
- The waiting rooms are open from first to last train.
Car parking
Car parking:
No
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Type:
Stands
Location:
Cycle storage is located at both entrances to the station.
Cycle Storage CCTV:
Yes
Other transport
Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
- Accessibility Category A. This station has step-free access to all platforms
- Staff ramp assistance is always available.
- Accessible seating is available on platforms 3&4.
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):
0343 222 1234
Staff Help Available:
Yes
Staff Help Available Note:
Staff are available to assist from first to last train
Assisted Travel:
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
The information in this document was generated 03/12/2021 20:47:35