Heathrow Terminal 4 (Rail Station Only)

Address

Heathrow Airport Terminal 4 station
Southern Perimeter Road
Heathrow Airport
TW6 3AA

Ticket office

Monday to Sunday: 5:00 AM to 11:40 PM

General information

Station Operator:
HX
Station Code:
HAF
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Throughout the station (3)

Passenger services

Lost Property Contact Available:
Yes
Website:
Go to website
Ticket Gate:
No
Customer Help Points:
Yes

Station facilities

ATM Machine:
Yes
Baby Change:
Yes
Seated Area:
Yes
Shops:
Yes
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Waiting Room:
No
Waiting Room Note:

no

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
No
Sheltered:
No
Spaces:
0
Cycle Storage CCTV:
Yes

Other transport

Taxi Rank:
Yes
Taxi Rank Note:

has taxi ranks at the airport terminals

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
No
Step Free Access:
Yes
Step Free Access Note:

Level access to platforms, lifts to airport facilities. Ticket Office is step free.

Wheelchair users can board trains with ease as the platforms are level with the trains.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 197 1329

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:00 AM to 12:00 AM
Saturday 5:00 AM to 12:00 AM
Sunday 5:00 AM to 12:00 AM
Monday to Sunday 5:00 AM to 11:30 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/26/2024 5:47:51 AM