Glasgow Central

Address

Glasgow Central station
Gordon Street
Glasgow
G1 3SL

Ticket office

Monday to Friday: 5:15 AM to 8:15 PM
Saturday: 5:15 AM to 6:00 PM
Sunday: 9:00 AM to 7:00 PM

General information

Station Operator: NR
Station Code: GLC
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: No
Oyster Validator: No
Smartcard Issued: No
Smartcard Validaton: Yes
Oyster Topup: No
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Ticket Office Note:

High Level (all destinations): Travel Centre next to Gordon St exit
High Level (Scottish destinations): Station concourse near Hope St exit
Low Level: Low level concourse between escalators

Passenger services

Lost Property Contact Available: No
Phone number: 0330 024 0215
Website: Go to website
Ticket Gate: Yes
Customer Help Points: Yes

Station facilities

ATM Machine: Yes
ATM Machine Note: Located on concourse
Baby Change: Yes
Seated Area: No
Shops: Yes
Shops Note: Wide range of shops
Station Buffet: Yes
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note:

Accessible toilets can be located inside the Gordon Street entrance, use the intercom for access. There is also an accessible toilet on platform 9 opposite the water hydration point. Both toilets are operated with a radar Key

Accessible shower is available within the changing places facility.

Waiting Room: No

Car parking

Car parking: Yes
Name: Oswald Street NCP Car Park
Operator: NCP
Spaces: 555
Car Parking Contact Available: No
Phone number: 0845 050 7080
Website: Go to website
Note:

Nearest car park is NCP Long Stay Car Park at Oswald Street, access to platform 15 from level 5. Access via station available during station opening hours.

For parking charges see https://www.networkrail.co.uk/stations/glasgow-central/

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 70
Type: Stands
Cycle Storage CCTV: Yes

Other transport

Location for rail replacement services:

High Level: Buses will pick up/drop off on Gordon Street
Low Level: Buses will pick up/drop off on Gordon Street

Taxi Rank: Yes
Taxi Rank Note:

Taxis are available outside opposite the Gordon Street exit

Bus Service: Yes
Bus Service Note:

First Group operate a network of frequent local bus routes around Glasgow city and nearby towns. For route maps and timetables:

www.firstgroup.com/ukbus

Arriva and Stagecoach operate a network of routes from Glasgow to surrounding towns. For routes and times:

www.arrivabus.co.uk and www.stagecoachbus.com

Not all buses are accessible

Buy a Glasgow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:

www.plusbus.info

For information about all public transport  in Glasgow and Strathclyde the area visit:

www.spt.co.uk

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note:

Ticket Office: available

Travel Centre: not available

Accessible Public Telephones: No
Accessible Toilets: No
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

Customers requiring local trains in Lanarkshire, between Dalmuir and Motherwell / Larkhall, will need Platforms 16 and 17 at the underground Low Level part of the station. However, journeys on most routes from Glasgow Central will be from High Level Platforms 1-15.

High Level Platforms 1-15 are all on the same level and require no step free access. To access Low Level Platforms 16 & 17 there are escalators. Disabled passengers should use the lift behind the ticket barriers on platforms 11-15. Disabled passengers can also leave by lifts to Hope Street and can leave all other exits by foot except Union Street. For step free access to Union Street disabled passengers should exit by Gordon Street.

Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis can be located on Gordon Street.

Accessible Ticket Machines: Yes
Impaired Mobility Set Down: Yes
Impaired Mobility Set Down Note:

At the Mobility Point on the station concourse. Help can be requested from the mobility point or by asking a member of station staff

Helpline Contact: Yes
Staff Help Available: Yes
Staff Help Available Opening Times: Monday 4:00 AM to 12:30 AM
Tuesday 4:00 AM to 12:30 AM
Wednesday 4:00 AM to 12:30 AM
Thursday 4:00 AM to 12:30 AM
Friday 4:00 AM to 12:30 AM
Saturday 4:00 AM to 12:30 AM
Sunday 7:00 AM to 12:30 AM
Staff Help Available Note:

Any member of station staff can help or at the mobility point, travel centre as well as the ticket office. Passengers should arrange assistance before travel with the relevant train operator: Avanti West Coast 08000 158 123; Caledonian Sleeper 03300 600500; CrossCountry 08448 110 125; London North Eastern Railway 03457 225 225; TransPennine Express 0800 1072 149; ScotRail 0800 9122 901.

The Mobility Assistance point is open between 07:00 - 22:00. When closed passengers should see any member of station staff. There is an intercom available.

Assisted Travel:

The Mobility Assistance point is in the main concourse and is open between 07:00 - 22:00. When closed passengers should see any member of station staff. 

The information in this document was generated 06/05/2021 05:49:47