Greenock West

Address

Greenock West station
Inverkip Street
Greenock
PA15 1TE

Ticket office

Monday: 6:00 AM to 6:15 PM
Tuesday: 6:00 AM to 6:15 PM
Wednesday: 6:00 AM to 6:15 PM
Thursday: 6:00 AM to 6:15 PM
Friday: 6:15 AM to 7:15 PM
Saturday: 7:45 AM to 6:30 PM
Sunday: 9:45 AM to 2:15 PM

General information

Station Operator:
SR
Station Code:
GKW
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
03301 092 833
Website:
Go to website
Ticket Gate:
No
Customer Services:

customer.relations@scotrail.co.uk

Customer Help Points:
Yes
Customer Help Points Note:

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

Located in the main station building.

  • Platform 1

By the entrance onto the platform.

  • Platform 2

By the pole, past the shelter and help point.

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:

Cafe

Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No
Waiting Room Note:

Part of ticket office

Car parking

Car parking:
Yes

Council Managed Car Park

Operator:
Local Council
Spaces:
100
Accessible Spaces:
0
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
No
Sheltered:
No
Spaces:
0
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Buses pick up/drop off on Nelson Street outside West College.

Please click on the link below for the exact bus pick up location:-

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Taxi Rank:
Yes
Taxi Rank Note:

visit www.traintaxi.co.uk for details of taxis available for hire

Bus Service:
Yes
Bus Service Note:

for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
No
Step Free Access:
No
Step Free Access Note:

This is a Category C station. No step free access - stairs down to below ground platforms

Please take care when boarding/alighting the train towards the top and middle of platform 1 and the bottom of platform 2, as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 6:00 AM to 6:15 PM
Tuesday 6:00 AM to 6:15 PM
Wednesday 6:00 AM to 6:15 PM
Thursday 6:00 AM to 6:15 PM
Friday 6:15 AM to 7:15 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/2/2025 12:55:31 AM