Gillingham Dorset

Address

Gillingham station
Station Yard
Gillingham
SP8 4PZ

Ticket office

Monday to Friday: 6:00 AM to 6:00 PM
Saturday: 7:00 AM to 6:00 PM
Sunday: 9:30 AM to 5:00 PM

General information

Station Operator:
SW
Station Code:
GIL
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

A Ticket Vending Machine with a video help link is located outside the main station entrance.

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points:
Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Shops:
No
Station Buffet:
Yes
Station Buffet Note:

Buffet

Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 1. The toilet opening hours are:Monday to Friday - 06:00 - 18:00Saturday - 07:00 - 18:00Sunday - 09:30 - 17:00

Waiting Room:
No
Waiting Room Note:

The waiting room is located in the ticket office building. The waiting room is heated and seating complies with the Code of Practice.

Car parking

Car parking:
Yes

Gillingham Car Park

Spaces:
126
Accessible Spaces:
6
Accessible Spaces Note:

Parking is chargeable for all vehicles except registered Blue Badge holders.

Accessible Car Park Equipment:
No
Annual Charge:
£693.00
Daily Charge:
£4.90
Monthly Charge:
£69.30
Off Peak Charge:
£2.40
Per Hour Charge:
£1.00
Three Monthly Charge:
£207.90
Weekly Charge:
£19.50

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
34
Type:
Racks
Location:

Platform 1

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Station Forecourt, Station Road, off Le Neubourg Way (B3081)

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Accessible Toilets Note:

N/A

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step-free category B2 Station. Some step-free access to all platforms - please check details. Step-free access to Platform 1 (most trains in both directions) via level access, or short ramp. Steps to Platform 2 (some trains in both directions) or step-free approximately 100m via barrow crossing with assistance only, when station is staffed.

Accessible Taxis:
Yes
Accessible Taxis Note:

Pre-booked only

Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 5282100

Helpline Contact Note:

24 hours a day, except Christmas Day and Boxing Day

Helpline Opening Hours:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available:
No
Assisted Travel:

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

The information in this document was generated 7/15/2025 7:43:17 PM