Address
Station Yard
Gillingham
SP8 4PZ
Ticket office
General information
Ticket buying & collection
Outside the main station entrance.
Passenger services
Please contact our Customer Service Centre on 0345 6000 650
Customer Help points are located on every platform
Station facilities
Buffet
The toilets are located on Platform 1. The toilet opening hours are:Monday to Friday - 06:00 - 18:00Saturday - 07:00 - 18:00Sunday - 09:30 - 17:00
The waiting room is located in the ticket office building. The waiting room is heated and seating complies with the Code of Practice.
Car parking
Gillingham Car Park
Cycling
Platform 1
Other transport
Station Forecourt, Station Road, off Le Neubourg Way (B3081)
Information to plan your onward journey is available in a printable format here
Accessibility
N/A
Step-free category B2 Station. Some step-free access to all platforms - please check details. Step-free access to Platform 1 (most trains in both directions) via level access, or short ramp. Steps to Platform 2 (some trains in both directions) or step-free approximately 100m via barrow crossing with assistance only, when station is staffed.
Pre-booked only
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
0800 5282100
24 hours a day, except Christmas Day and Boxing Day
Saturday 24 hours
Sunday 24 hours
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
The information in this document was generated 3/28/2024 6:36:30 PM