Gloucester

Address

Gloucester station
Bruton Way
Gloucester
GL1 1DE

Ticket office

Monday to Friday: 6:00 AM to 7:00 PM
Saturday: 7:00 AM to 7:00 PM
Sunday: 9:00 AM to 6:00 PM

General information

Station Operator:
GW
Station Code:
GCR
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

In ticket hall

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:
Yes

Station facilities

ATM Machine:
Yes
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

Coffee shop

Station Buffet:
Yes
Station Buffet Note:

Coffee Shop

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Spaces:
200
Accessible Spaces:
0
Accessible Car Park Equipment:
Yes
Annual Charge:
£605.00
Daily Charge:
£9.80
Monthly Charge:
£80.00
Off Peak Charge:
£6.90
Three Monthly Charge:
£210.00
Weekly Charge:
£49.00
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
32
Type:
Stands
Location:

Platform 2

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Front of the station.

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets:
No
Accessible Toilets Note:

The radar key is available from station staff.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step Free Category A station - step free access available to all platforms with liftbridge to link platforms

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are available

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

No specific area.Assisted travel meeting point -Customer service office - platform 2. Please notify a member of staff.

Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:00 AM to 12:00 AM
Saturday 5:00 AM to 12:00 AM
Sunday 8:00 AM to 11:15 PM
Staff Help Available Note:

Meeting point: Ticket Office.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/3/2025 3:58:45 AM