Fratton

Address

Fratton station
Selbourne Terrace
Portsmouth
PO1 5AW

Ticket office

Monday to Friday: 5:55 AM to 7:40 PM
Saturday: 5:55 AM to 7:40 PM
Sunday: 9:10 AM to 6:40 PM

Station details

Alerts

All toilets are out of order at Fratton station.

General information

Station Operator:
SW
Station Code:
FTN
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Outside the main station entrance and in the booking hall

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points:
Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens
Shops:
Yes
Station Buffet:
Yes
Station Buffet Note:

Food outlet

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located in the Booking Hall on Platform 1. The National key toilets are located in the Booking Hall on Platform 1; these toilets are operated by a radar key.

Waiting Room:
No

Car parking

Car parking:
Yes

Fratton Car Park

Spaces:
66
Accessible Spaces:
2
Accessible Spaces Note:

Parking is chargeable for all vehicles.

Accessible Car Park Equipment:
No
Annual Charge:
£1,099.00
Daily Charge:
£7.80
Monthly Charge:
£109.90
Off Peak Charge:
£3.90
Per Hour Charge:
£1.30
Three Monthly Charge:
£329.70
Weekly Charge:
£31.10

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
110
Type:
Compounds,Racks
Location:

Platform 1

Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Goldsmith Avenue (for buses in both directions).

Goldsmith Avenue is located on the opposite side of the footbridge from the main entrance/taxi rank/Railway club.

Taxi Rank:
Yes
Taxi Rank Note:

Located directly outside main entrance/exit

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step-free category A Station - This station has step-free access to all platforms.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 5282100

Helpline Contact Note:

24 hours a day, except Christmas Day and Boxing Day

Helpline Opening Hours:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:00 AM to 11:00 PM
Saturday 5:00 AM to 11:00 PM
Sunday 6:30 AM to 10:30 PM
Assisted Travel:

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

The information in this document was generated 4/19/2024 11:55:56 PM