Frome

Address

Frome station
Station Approach, off Wallbridge
Frome
BA11 1RE

Ticket office

Monday to Friday: 6:30 AM to 12:00 PM
Saturday: 6:30 AM to 12:50 PM
Sunday: Unavailable

General information

Station Operator:
GW
Station Code:
FRO
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:
Yes
Customer Help Points Note:

On the platform

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Waiting Room:
No
Waiting Room Note:

Only available during normal staffed hours.

Car parking

Car parking:
Yes

Station Car Park

Spaces:
15
Accessible Spaces:
0
Accessible Car Park Equipment:
Yes
Annual Charge:
£590.00
Daily Charge:
£3.60
Monthly Charge:
£60.00
Off Peak Charge:
£2.80
Three Monthly Charge:
£176.00
Weekly Charge:
£18.00
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
30
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

At the front of the station

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets:
Yes
Accessible Toilets Note:

The radar key is available from station staff.

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step Free Category A station - This station has step free access to the platform.

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are available

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 6:00 AM to 12:45 PM
Tuesday 6:00 AM to 12:45 PM
Wednesday 6:00 AM to 12:45 PM
Thursday 6:00 AM to 12:45 PM
Friday 6:00 AM to 12:45 PM
Saturday 6:00 AM to 12:45 PM
Sunday Unavailable
Staff Help Available Note:

Meeting point: Ticket office.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/24/2024 11:33:58 PM