Frinton-on-Sea

Address

Frinton-on-Sea station
Station Approach
Frinton-on-Sea
CO13 9JT

Ticket office

Monday to Friday: 6:00 AM to 1:00 PM
Saturday: 5:40 AM to 1:00 PM
Sunday: 8:10 AM to 3:50 PM

General information

Station Operator:
LE
Station Code:
FRI
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Customer Help Points:
Yes
Customer Help Points Note:

Help points can be found at the following location(s):

  • Platform 1 (for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester) - Near the side entrance to the platform, fixed to the platform-facing wall of the station building

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:

The Railway Café

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located in the station building and are accessed from Platform 1 (for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester). All toilets at this station are scheduled to be open at the following times:

Monday - Friday 06:10 - 12:45Saturday 06:10 - 12:45Sunday 08:20 - 15:30

Waiting Room:
No
Waiting Room Note:

The waiting room is located in the station building and can be accessed from under the canopy on Platform 1 (for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester). There is also a waiting area in the booking hall.

Car parking

Car parking:
Yes

Station Car Park

Operator:
National Car Parks Ltd
Spaces:
21
Accessible Spaces:
2
Accessible Car Park Equipment:
Yes
Annual Charge:
£590.00
Daily Charge:
£3.00
Per Hour Charge:
£1.00
Car Parking Contact Available:
No
Phone number:
0345 050 7080
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
16
Type:
Racks
Location:

There is one sheltered cycle parking areas providing 16 spaces located on Platform 1 (for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester), near the steps of the former footbridge.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Rail replacement bus services pick up and drop off at the front of the station, in the car park.

Taxi Rank:
No
Bus Service:
No

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This station has step free access to the single platform for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office / platform.

Accessible Taxis:
Yes
Accessible Taxis Note:

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

Please note, in order to prevent any antisocial behaviour we are not accepting cash payments at this station's ticket machines until further notice.

Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 028 28 78

Helpline Contact Note:

08:00 - 20:00

Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:00 AM to 1:00 PM
Saturday 5:40 AM to 1:00 PM
Sunday 8:10 AM to 3:50 PM
Staff Help Available Note:

Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using the Help Point at this station
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/5/2025 11:51:10 PM