Monday to Friday:
6:15 AM to 9:15 PM
6:15 AM to 9:15 PM
9:15 AM to 3:45 PM
Ticket buying & collection
Oyster Pre Pay:
Lost Property Contact Available:
03333 211 202
Customer Help Points:
Customer Help Points Note:
Ticket office for advice only.
Passenger Information Systems:
Telephones (Cards & Coins):
Waiting Room Note:
On each platform.
Station Car Park
Car Parking Contact Available:
Cycle Storage Availability:
By the night entrance
Cycle Storage CCTV:
Location for rail replacement services:
Wait at the bus stop outside McDonalds (towards Rhyl) and outside The Ship pub (towards Chester) both on Holywell Road
Bus Service Note:
Nearest bus stop on Chester street
Accessible Booking Office Counter:
Accessible Public Telephones:
Ramp For Train Access:
Step Free Access:
Step Free Access Note:
Step free access to Platform 1 (to Chester) via a ramp with handrails from Corporation Street.
Step free access to Platform 2 (to Holyhead) via a ramp from the station car park.
A footbridge with steps connects both platforms.
Accessible Ticket Machines:
Accessible Ticket Machines Note:
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Impaired Mobility Set Down:
Helpline Contact (Phone number):
Helpline Opening Hours:
Monday to Sunday 8:00 AM to 8:00 PM
Staff Help Available:
Staff Help Available Note:
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 26/06/2022 14:49:21