Address
High Station Road
Falkirk
FK1 5QX
Ticket office
General information
Ticket buying & collection
Passenger services
Passenger Assistance Meeting Points
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.
- Ticket Office
Located on Platform 1.
- Platform 1
By the customer information screen pole, next to the stairs for the footbridge.
- Platform 2
By the customer information screen pole, next to the ticket machine.
Station facilities
News agent
Mobile coffee van
The toilets are located on Platform 1; these toilets can be accessed from the Taxi Rank side of the station building. The toilet facilities are only available during Ticket Office opening hours.
Car parking
Station Car Park
Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge
Cycling
Other transport
Buses pick up/drop off from the turning circle outside the booking office on Platform 1.
Please click on the link below for the exact bus pick up location:-
visit www.traintaxi.co.uk for details of taxis available for hire
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Accessibility
This is a Category B2 station. Level to platform 1, ramp to platform 2 and connecting footbridge with stairs. Alternative route is a long route using the subway under the rail tracks.
Please take care when boarding/alighting the train at platform 2 as the stepping distance between the train and the platform may be more prominent than at other platforms.
Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)
Saturday 9:50 AM to 2:00 PM
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 7/3/2025 2:47:37 AM