Falkirk High

Address

Falkirk High station
High Station Road
Falkirk
FK1 5QX

Ticket office

Monday to Friday: 6:30 AM to 8:22 PM
Saturday: 6:30 AM to 8:22 PM
Sunday: 8:10 AM to 3:50 PM

General information

Station Operator:
SR
Station Code:
FKK
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
03301 092 833
Website:
Go to website
Ticket Gate:
No
Customer Services:

customer.relations@scotrail.co.uk

Customer Help Points:
Yes
Customer Help Points Note:

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

Located on Platform 1.

  • Platform 1

By the customer information screen pole, next to the stairs for the footbridge.

  • Platform 2

By the customer information screen pole, next to the ticket machine.

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Shops Note:

News agent

Station Buffet:
Yes
Station Buffet Note:

Mobile coffee van

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 1; these toilets can be accessed from the Taxi Rank side of the station building. The toilet facilities are only available during Ticket Office opening hours.

Waiting Room:
Yes

Car parking

Car parking:
Yes

Station Car Park

Operator:
ScotRail
Spaces:
203
Accessible Spaces:
4
Accessible Spaces Note:

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Accessible Car Park Equipment:
Yes
Daily Charge:
£2.50
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
20
Type:
Stands
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Buses pick up/drop off from the turning circle outside the booking office on Platform 1.

Please click on the link below for the exact bus pick up location:-

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Taxi Rank:
Yes
Taxi Rank Note:

visit www.traintaxi.co.uk for details of taxis available for hire

Bus Service:
Yes
Bus Service Note:

for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This is a Category B2 station. Level to platform 1, ramp to platform 2 and connecting footbridge with stairs. Alternative route is a long route using the subway under the rail tracks.

Please take care when boarding/alighting the train at platform 2 as the stepping distance between the train and the platform may be more prominent than at other platforms.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:45 AM to 1:15 PM
Saturday 9:50 AM to 2:00 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/3/2025 2:47:37 AM