Filton Abbey Wood

Address

Filton Abbey Wood station
Station Road
Filton
BS34 7JW

Ticket office

Monday to Friday: 4:15 PM to 7:15 PM

General information

Station Operator:
GW
Station Code:
FIT
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

For a 360 tour of the station please click HERE or for a guided video tour click HERE.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
No
Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
South Gloucester Council
Spaces:
54
Accessible Spaces:
3
Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Phone number:
01454 868000
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
18
Type:
Stands,Lockers
Location:

Cycle safes located in car park. Stands on platforms 2 and 3.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Station car park

Taxi Rank:
Yes
Taxi Rank Note:

There is no taxi rank at this station.

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Step Free Category B1 Station - Step free access is available to each platform via a ramp bridge. The graident of the ramp is steeper than present guidelines.

Accessible Taxis:
Yes
Accessible Taxis Note:

No

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Set down/pick up points in car park adjacent ramp to platforms

Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:
No
Staff Help Available Note:

Meeting Point for assistance: Please make your way onto the platform and make the onboard team member aware you require assistance.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/18/2024 1:43:15 PM