Filey

Address

Filey station
Station Avenue
Filey
YO14 9PE

General information

Station Operator:
NT
Station Code:
FIL
Staffing Level:
unstaffed
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
08002006060
Website:
Go to website
Ticket Gate:
No
Customer Services:

08002006060

Customer Help Points:
No

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No
Waiting Room Note:

Waiting rooms provided on both platforms but are locked in the evening.

Car parking

Car parking:
Yes

Station Car Park

Operator:
Northern
Spaces:
15
Accessible Spaces:
0
Accessible Car Park Equipment:
Yes
Daily Charge:
£1.00
Car Parking Contact Available:
No
Phone number:
0800 200 6060
Website:
Go to website
Note:

Daily Car Park Tariff for Filey is £1.00 Monday to Friday and £5.00 Saturday, Sundays and Bank HolidaysDownload and use the RingGo app or pay online at www.RingGo.co.uk Use RingGo Code 35734Or You can call 0113 8090070, RingGo Code 35734

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
2
Type:
Stands
Location:

on Platform 1

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Replacement transport will pick up/drop off at the station front.

Taxi Rank:
Yes
Bus Service:
Yes
Bus Service Note:

There is a bus stop close to the station. Busline 0870 608 2608

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
  • Category B Station
  • Station is unstaffed
  • This station is mobility scooter friendly

However no problems for disabled or wheelchair users as there is level access to both platforms via a level crossing. Step free access from car park to station entrance

To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Step free access from car park to station entrance

Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 138 5560 text relay 18001 0800 138 5560

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
No
Assisted Travel:

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/26/2024 1:39:27 AM