Feltham

Address

Feltham station
Hounslow Road
Feltham
TW13 4BY

Ticket office

Monday to Friday: 5:55 AM to 9:40 PM
Saturday: 6:25 AM to 9:40 PM
Sunday: 7:10 AM to 9:40 PM

General information

Station Operator:
SW
Station Code:
FEL
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Travelcard:
Zone 6
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Outside the entrance to platform 2 and in booking hall

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points:
Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine:
Yes
Baby Change:
No
Seated Area:
Yes
Shops:
Yes
Station Buffet:
Yes
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Waiting Room:
No

Car parking

Car parking:
Yes

Feltham Car Park

Spaces:
20
Accessible Spaces:
1
Accessible Spaces Note:

Parking is chargeable for all vehicles.

Accessible Car Park Equipment:
No
Annual Charge:
£1,169.00
Daily Charge:
£8.30
Monthly Charge:
£116.90
Off Peak Charge:
£6.80
Per Hour Charge:
£1.40
Three Monthly Charge:
£350.70
Weekly Charge:
£33.10

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
105
Type:
Compounds,Lockers,Stands,Racks
Location:

Platform 2 car park and outside min entrance.

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Station Forecourt, off Hounslow Road

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step-free category A Station - This station has step-free access to all platforms.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Wellesley Parade

Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 5282100

Helpline Contact Note:

24 hours a day, except Christmas Day and Boxing Day

Helpline Opening Hours:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:30 AM to 11:00 PM
Saturday 5:30 AM to 11:00 PM
Sunday 7:00 AM to 11:00 PM
Assisted Travel:

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

The information in this document was generated 4/26/2024 12:06:15 PM