Exeter Central

Address

Exeter Central station
Queen Street
Exeter
EX4 3SB

Ticket office

Monday to Friday: 7:50 AM to 6:15 PM
Saturday: 7:50 AM to 6:15 PM
Sunday: 9:30 AM to 4:30 PM

General information

Station Operator:
GW
Station Code:
EXC
Staffing Level:
fullTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

In main entrance walkway.

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
Yes
Shops Note:

Adjacent station entrance

Station Buffet:
Yes
Station Buffet Note:

Adjacent station entrance

Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Waiting Room:
No
Waiting Room Note:

Both platforms

Car parking

Car parking:
Yes

Station Car Park

Operator:
APCOA Parking (UK) Limited
Spaces:
54
Accessible Spaces:
0
Accessible Car Park Equipment:
Yes
Annual Charge:
£1,145.00
Daily Charge:
£10.20
Monthly Charge:
£170.00
Off Peak Charge:
£7.20
Three Monthly Charge:
£400.00
Weekly Charge:
£51.00
Car Parking Contact Available:
No
Phone number:
0345 165 2030
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
10
Type:
Stands
Location:

Both platforms

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Bus stop at the front of the station on Queens Street

Taxi Rank:
Yes
Taxi Rank Note:

Yes

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Accessible Toilets Note:

The radar key is available from station staff.

Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step free Category A station - Both platforms can be accessed via lifts from the main station entrance

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are available

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

08001 971 329 or 18001 0800 197 1329 (Textphone)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:30 AM to 11:50 PM
Saturday 5:40 AM to 11:50 PM
Sunday 8:00 AM to 12:05 AM
Staff Help Available Note:

Meeting point: Ticket office.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/26/2024 2:50:39 AM