Earlswood (West Midlands)

Address

Earlswood (West Midlands) station
Station Drive
Earlswood
B94 5JS

General information

Station Operator:
WM
Station Code:
EWD
Staffing Level:
unstaffed
CCTV:
No

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Earlswood Station is accredited by the Secure Station Scheme**

Customer Help Points:
Yes
Customer Help Points Note:

On both platforms

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
No
Toilets Note:

N/A

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Spaces:
0
Accessible Spaces:
3
Accessible Spaces Note:

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
No
Sheltered:
No
Spaces:
0
Type:
Stands
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

In the event of engineering the bus/coach will collect from: On Rumbush Lane near to Station Drive entrance

Taxi Rank:
Yes
Taxi Rank Note:

From Solihull Station 0121 705 6666 Black Cabs 0121 709 1888

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets:
No
Accessible Toilets Note:

N/A

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The Assistance meeting point is on the platform that your service is due to depart. Please attract the attention of the Conductor who will assist you onto the train.  .

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines:
No
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 0248998

Helpline Contact Note:

24 hours, 7 days a week (except Christmas Day and Boxing Day)

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
No
Staff Help Available Note:

This station is unstaffed.  Your assistance will be provided by our on-train Conductor team.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/18/2024 11:15:56 PM