East Tilbury

Address

East Tilbury station
Princess Margaret Road
East Tilbury
RM18 8SB

Ticket office

Monday to Friday: 6:15 AM to 12:20 PM
Saturday: 7:30 AM to 1:15 PM
Sunday: Unavailable

General information

Station Operator:
CC
Station Code:
ETL
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Platform 1

Passenger services

Lost Property Contact Available:
No
Phone number:
03457 44 44 22
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Monday - Friday, 08:00 - 20:00

Saturday - Sunday, 09:00 - 16:00

Bank Holidays, 09:00 - 16:00

Closed Christmas Day and Boxing Day

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.co.uk

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Toilets Note:

The National key toilets are located on Platform 2; these toilets are operated by a RADAR key.

Waiting Room:
No

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
No
Sheltered:
No
Spaces:
0
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Exit station entrance on to St Margaret Road for Bus Stop B

Taxi Rank:
Yes
Taxi Rank Note:

No

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step free access is available from street level to both platforms.

Passengers wishing to transfer between platforms should use the station exit, cross the level crossing and re-enter the station.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Outside station entrance

Helpline Contact:
Yes
Helpline Contact (Phone number):

03457 44 44 22

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:15 AM to 1:35 PM
Saturday 6:15 AM to 3:40 PM
Sunday 9:15 AM to 4:30 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/26/2024 8:55:33 AM