Eastleigh

Address

Eastleigh station
Southampton Road
Eastleigh
SO50 9FL

Ticket office

Monday to Friday: 6:00 AM to 7:30 PM
Saturday: 6:00 AM to 7:30 PM
Sunday: 7:00 AM to 6:30 PM

Station details

Alerts

The ticket office at Eastleigh will be closing at 1300 on Monday 22, Tuesday 23 and Friday 26 April, at 1700 on Wednesday 24 and Thursday 25 April and at 1400 on Saturday 27 April 2024.

General information

Station Operator:
SW
Station Code:
ESL
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

In the booking hall

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Customer Service Centre on 0345 6000 650

Customer Help Points:
Yes
Customer Help Points Note:

Customer Help points are located on every platform

Station facilities

ATM Machine:
Yes
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens
Shops:
Yes
Station Buffet:
Yes
Station Buffet Note:

Coffee shop

Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

Toilets open until 2030. The toilets are located in the Booking Hall. The National key toilets are located on Platform 1; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.

Waiting Room:
Yes
Waiting Room Note:

Heating waiting room on Platforms 2 and 3.

Car parking

Car parking:
Yes

Eastleigh Car Park

Spaces:
133
Accessible Spaces:
4
Accessible Car Park Equipment:
No
Annual Charge:
£1,183.00
Daily Charge:
£8.40
Monthly Charge:
£118.30
Off Peak Charge:
£4.20
Per Hour Charge:
£1.40
Three Monthly Charge:
£354.90
Weekly Charge:
£33.50

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
130
Type:
Stands,Racks
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Through Journeys: Station Hill (A335) Bus Layby outside station

Terminating services: Station forecourt off Station Hill (A335)

Taxi Rank:
No
Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

Step-free category A Station - This station has step-free access to all platforms.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 5282100

Helpline Contact Note:

24 hours a day, except Christmas Day and Boxing Day

Helpline Opening Hours:
Monday to Friday 24 hours
Saturday 24 hours
Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:45 AM to 10:00 PM
Saturday 5:45 AM to 10:00 PM
Sunday 6:30 AM to 10:00 PM
Assisted Travel:

Assistance from station staff is available to customers boarding and alighting trains, and moving through this station - at all times trains are running. Please make yourself known to staff at the Ticket Gateline. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - our staff will do their best to assist you onto your preferred train.

The information in this document was generated 4/25/2024 7:41:25 AM