Address
Station Road
Ely
CB7 4BS
Ticket office
Station details
Alerts
Please allow plenty of time for making train connections at Ely due to the walking distance between platforms when using the subway.
General information
Ticket buying & collection
Located in the main entrance hall.
Passenger services
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
On each platform
Station facilities
Nearest ATM is at Tesco which is across the car park
Newsagent on platform 1. Large Tesco supermarket next door to the main car park
Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed.
There is a waiting room on platform 1 and a waiting room on platforms 2 and 3
Car parking
Station Car Park
Parking is free for disabled customers displaying a valid International Blue Badge
Premium Bay
Cycling
In station car park
Other transport
Replacement transport stop at station entrance
Accessibility
This station has step free access to all platforms via a ramped subway.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the Ticket Office when open or the Supervisor's office on platform 1
Details of nearest taxis are shown on station information poster
0800 028 28 78
08:00 - 20:00
Tuesday 5:15 AM to 1:00 AM
Wednesday 5:15 AM to 1:00 AM
Thursday 5:15 AM to 1:00 AM
Friday 5:15 AM to 1:00 AM
Saturday 5:15 AM to 1:00 AM
Sunday 8:00 AM to 1:00 AM
Assistance at this station is provided by a staff member during train service hours. Booking is recommended.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 3/29/2024 11:10:37 AM