Address
Ellesmere Port station
Europa Way
Ellesmere Port
CH65 4AR
Ticket office
Monday to Friday:
5:30 AM to 2:00 PM
Sunday:
Unavailable
Station details
Alerts
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
General information
Station Operator:
ME
Station Code:
ELP
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
No
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Merseyrail
Passenger services
Lost Property Contact Available:
No
Phone number:
0151 955 2368
Ticket Gate:
No
Customer Help Points:
Yes
Customer Help Points Note:
Located on Liverpool bound platform.
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements, ArrivalScreens
Shops:
No
Station Buffet:
Yes
Station Buffet Note:
Cold drinks vending machine Food vending machine
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:
Operating hours only
Waiting Room:
No
Car parking
Car parking:
Yes
Name:
Station Car Park
Operator:
Merseyrail
Spaces:
109
Car Parking Contact Available:
No
Phone number:
0151 555 1111
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
24
Type:
Stands
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
Pick Up / Drop Off at the bus stop outside the station
Taxi Rank:
Yes
Bus Service:
Yes
Bus Service Note:
For onward travel information click here or contact the Traveline on 0871 200 2233
Accessibility
Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:
All disabled passengers will be offered assistance by station staff during booking office opening hours.
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
Category B: “This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.”Access to the Liverpool platform from the car park is step free. Footbridge only to other platform. Please note, assistance can only be provided between 06.05 and 14.00 when station is staffed
Accessible Taxis:
No
Accessible Ticket Machines:
No
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):
0151 555 1111
Helpline Opening Hours:
Monday to Friday 7:00 AM to 7:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:59 AM to 2:34 PM
Saturday Unavailable
Sunday Unavailable
Assisted Travel:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
The information in this document was generated 29/05/2022 05:35:19