Ellesmere Port

Address

Ellesmere Port station
Europa Way
Ellesmere Port
CH65 4AR

Ticket office

Monday to Friday: 5:30 AM to 2:00 PM
Sunday: Unavailable

Station details

Alerts

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

General information

Station Operator:
ME
Station Code:
ELP
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
No
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
0151 955 2368
Website:
Go to website
Ticket Gate:
No
Customer Help Points:
Yes
Customer Help Points Note:

Located on Liverpool bound platform.

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, ArrivalScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:

Cold drinks vending machine Food vending machine

Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

Operating hours only

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
Merseyrail
Spaces:
109
Accessible Spaces:
0
Accessible Spaces Note:

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible Car Park Equipment:
Yes
Car Parking Contact Available:
No
Phone number:
0151 555 1111
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
Yes
Spaces:
24
Type:
Stands
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Pick Up / Drop Off at the bus stop outside the station

Taxi Rank:
Yes
Taxi Rank Note:

A taxi rank is not available at this station.

Bus Service:
Yes
Bus Service Note:

For onward travel information click here or contact the Traveline on 0871 200 2233

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

All disabled passengers will be offered assistance by station staff during booking office opening hours.

Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

Category B: “This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.”Access to the Liverpool platform from the car park is step free. Footbridge only to other platform. Please note, assistance can only be provided between 06.05 and 14.00 when station is staffed

Accessible Taxis:
Yes
Accessible Taxis Note:

www.traintaxi.co.uk

Accessible Ticket Machines:
No
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

0151 555 1111

Helpline Opening Hours:
Monday to Friday 7:00 AM to 7:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 5:59 AM to 2:34 PM
Saturday Unavailable
Sunday Unavailable
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/26/2024 5:16:10 PM