Address
Station Approach
Croydon
CR0 1LF
Ticket office
Station details
Alerts
Between Friday 29 March and Wednesday 24 April, due to TFL engineering work, there will be NO London Trams operating to or from East Croydon.
The Billinton Hill taxi rank will be closed during this time. Customers who require a taxi should exit the station via the footbridge, and proceed to the Lansdowne Road taxi rank.
General information
Ticket buying & collection
Passenger services
The Assistance Meeting Point is the by Information Point on station concourse.
Station facilities
Located outside the front of the station.
There are heated waiting rooms and covered waiting areas on each platform available 24 hours a day.
Car parking
Cycling
Located by the station entrance, opposite Platform 6.
Cycles are left at owners risk. Abandoned cycles may be removed.
Other transport
Please click the link for details regarding the rail replacement bus location.
Yes, located by on the east side of the station entrance.
Information to plan your onward journey is available in the “Onward Travel Information Map” within the map section below.
Accessibility
This is a Category B1 station: Step Free access to all platforms.
- Access to all platforms via long (approx. 60 metres) steep (approx. 1:10 gradient) ramps from main entrance/concourse at all times.
- Lift access is available to all platforms via the Lansdowne Road/Dingwall Road entrance 0600-0000.
The Assistance Meeting Point is the by Information Point on station concourse.
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Located on the east side of the station entrance.
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
The assisted helpline is not available on Christmas Day.
Saturday 24 hours
Sunday 24 hours
Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
The information in this document was generated 4/20/2024 3:39:21 AM