Address
Terminus Road
Eastbourne
BN21 3QJ
Ticket office
Station details
Alerts
The lift information for this station cannot be validated. If you require lift information please call the National Rail Contact Centre on 03457 484950
General information
Ticket buying & collection
Passenger services
The Assistance Meeting Point is on the concourse.
Station facilities
Located on the station concourse.
A Newsagents is available on the station concourse.
There is a heated waiting area on the concourse and waiting areas on platform 1 and 2.
Car parking
Station Car Park
Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
Cycling
Stands are located at the front of the station and sheltered stands are located near the car park.
Cycles are left at owners risk. Abandoned cycles may be removed.
Other transport
Please click the link for details regarding the rail replacement bus location.
A taxi rank is located on the west side entrance.
Information to plan your onward journey is available in the “Onward Travel Information Map” within the map section below.
Accessibility
This is a Category A station: This station has step-free access to all platforms.
The Assistance Meeting Point is on the concourse.
This station does not have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
Located at both sides of the station
For help with planning your journey, or to book assistance, please contact our assisted travel helpline on:
- Phone - 0800 138 1016
- Textphone - 0800 138 1018
The assisted helpline is not available on Christmas Day.
Staff are available at this station from the first to last trains of the day, for providing assistance getting on and off the train and assisting around the station and platforms. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
The information in this document was generated 4/20/2024 9:48:32 AM