Ealing Broadway

Address

Ealing Broadway station
The Broadway
Ealing
W5 2NU

Ticket office

Monday to Friday: 5:35 AM to 11:25 PM
Saturday: 5:35 AM to 11:25 PM
Sunday: 7:00 AM to 8:30 PM

Station details

Alerts

The lifts will be out of order between platform 4 and foot bridge from now until further notice.

General information

Station Operator: XR
Station Code: EAL
Staffing Level: partTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: No
Smartcard Validaton: No
Travelcard: Zone 3
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: No
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Great Western Railway, London Underground, TfL Rail
Ticket Office Note:

Within the ticket hall on New Ealing Broadway.

Passenger services

Lost Property Contact Available: Yes
Website: Go to website
Ticket Gate: Yes
Customer Services: Please call our Customer Services Centre on 0343 222 1234  (Service and network charges may apply. See tfl.gov.uk/terms for details)
Customer Help Points: Yes
Customer Help Points Note:

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station

Station facilities

ATM Machine: No
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Station Buffet: Yes
Station Buffet Note:

Coffee shop

Telephones (Cards & Coins): No
Toilets: Yes
Toilets Note:

Toilets are located on platform 4.

Waiting Room: Yes
Waiting Room Note:
  • An accessible waiting room with automatic door opening is located on Platform 4.
  • The waiting room is open from first train to last train

Car parking

Car parking: No

Cycling

Cycle Storage Availability: No
Sheltered: no
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Bus stop F outside station entrance (both directions)

Click here for map

Taxi Rank: No
Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Public Telephones: No
Accessible Toilets: Yes
Accessible Toilets Note:

An accessible toilet is located within the waiting room on platform 4. This toilet is operated with a radar key.

Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note:

  • Accessibility Category B. This station has step-free access to all platforms except platform 2.
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms

Accessible Taxis: No
Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

Accessible ticket machines are located within the stations ticket hall on Approach Road.

Impaired Mobility Set Down: No
Helpline Contact: Yes
Helpline Contact (Phone number): 0343 222 1234
Staff Help Available: Yes
Staff Help Available Note: Staff are available to assist from the first to last train each day.
Assisted Travel: We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

The information in this document was generated 27/09/2021 11:12:31