Eaglescliffe

Address

Eaglescliffe station
Station Road
Eaglescliffe
TS16 0BT

Ticket office

Monday to Friday: 7:00 AM to 5:30 PM
Saturday: 7:00 AM to 1:30 PM
Sunday: 9:00 AM to 3:30 PM

General information

Station Operator:
NT
Station Code:
EAG
Staffing Level:
unstaffed
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
Yes
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
08002006060
Website:
Go to website
Ticket Gate:
No
Customer Services:

08002006060

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Waiting Room:
No
Waiting Room Note:

There are shelters provided on both platforms.

Waiting Room opening times correspond with the ticket office opening times.

Car parking

Car parking:
Yes

Spaces:
79
Accessible Spaces:
4
Accessible Car Park Equipment:
No
Annual Charge:
£300.00
Daily Charge:
£3.50
Monthly Charge:
£30.00
Weekly Charge:
£10.00
Car Parking Contact Available:
No
Website:
Go to website

Operator:
Northern
Spaces:
0
Accessible Spaces:
0
Accessible Car Park Equipment:
No
Car Parking Contact Available:
No
Phone number:
0800 200 6060
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
8
Type:
Lockers,Stands
Location:

Within car park

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Pick Up/Drop Off on Yarm Road at the rail replacement bus stop

Taxi Rank:
Yes
Taxi Rank Note:

https://www.northernrailway.co.uk/tickets/cab4you

Bus Service:
Yes
Bus Service Note:

There is a bus stop located close to the station within walking distance. Busline 0871 200 2233

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
  • Category B Station

There is access onto an island platform via a ramped footbridge, which is quite steep and may be unsuitable for mobility impaired customers.

Step free access from car park to station entrance.

To find our more about travelling around this station, please see the 360 map click here

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Step free access from car park to station entrance

Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 138 5560 text relay 18001 0800 138 5560

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
No
Assisted Travel:

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/26/2024 4:32:14 AM