Dunbar

Address

Dunbar station
Station Road
Dunbar
EH42 1JX

Ticket office

Monday to Friday: 6:10 AM to 9:15 PM
Saturday: 7:00 AM to 8:00 PM
Sunday: 11:15 AM to 6:30 PM

General information

Station Operator:
SR
Station Code:
DUN
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

In the booking hall.

Passenger services

Lost Property Contact Available:
No
Phone number:
03301 092 833
Website:
Go to website
Ticket Gate:
No
Customer Services:

We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.

Customer Help Points:
Yes
Customer Help Points Note:

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

Located on Platform 1.

  • Platform 1

By the pole next to the help point and entrance in to the ticket office.

  • Platform 2

By the pole next to the help point.

Station facilities

ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located in the Booking Hall. The toilet facilities are only available during Ticket Office opening hours.

Waiting Room:
No
Waiting Room Note:

Part of ticket office building

Car parking

Car parking:
Yes

Station Car Park

Operator:
ScotRail
Spaces:
76
Accessible Spaces:
6
Accessible Spaces Note:

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Accessible Car Park Equipment:
Yes
Annual Charge:
£432.00
Daily Charge:
£4.00
Monthly Charge:
£56.00
Per Hour Charge:
£2.00
Three Monthly Charge:
£167.00
Weekly Charge:
£16.00
Car Parking Contact Available:
No
Website:
Go to website

Short stay

Operator:
ScotRail
Spaces:
0
Accessible Spaces:
0
Accessible Car Park Equipment:
No
Per Hour Charge:
£2.00
Car Parking Contact Available:
No
Website:
Go to website

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
48
Type:
Stands
Location:

Within car park

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Rail Replacement Coaches leave from the front of the station at the turning circle.

Please click on the link below for the exact bus pick up location:-

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Taxi Rank:
Yes
Taxi Rank Note:

visit www.traintaxi.co.uk for details of taxis available for hire

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:

This is a Category A station. This station has step-free access to single platform. The Passenger Assist meeting point is at the Ticket Office.

Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.

Accessible Taxis:
Yes
Accessible Taxis Note:

Staff members telephone Taxi firm for customers, arrive within a few minutes

Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday to Friday 6:10 AM to 9:15 PM
Saturday 7:00 AM to 8:00 PM
Sunday 11:15 AM to 6:30 PM
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/15/2025 8:09:50 PM