Address
Droitwich Spa station
off Union Lane
Droitwich Spa
WR9 9BD
Ticket office
Monday:
7:00 AM to 6:00 PM
Tuesday:
7:00 AM to 6:00 PM
Wednesday:
7:00 AM to 6:00 PM
Thursday:
7:00 AM to 6:00 PM
Friday:
7:00 AM to 7:00 PM
Saturday:
8:00 AM to 3:00 PM
Sunday:
Unavailable
General information
Station Operator:
WM
Station Code:
DTW
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Ticket Office Note:
A Ticket Vending Machine is located on Platform One.
Passenger services
Lost Property Contact Available:
No
Ticket Gate:
No
Customer Services:
Please contact our Contact Centre
team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00
Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except
Christmas Day and Boxing Day.
**Droitwich Spa is accredited by the Secure Station Scheme**
Customer Help Points:
Yes
Customer Help Points Note:
On both platforms
Station facilities
ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
The toilets are located on Platform 1. The toilet facilities are available: Monday - Thursday 07:00-18:00, Friday 07:00-19:00, Saturday 08:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. An accessible toilet is available in the female toilets only at present.
Waiting Room:
Yes
Car parking
Car parking:
Yes
Name:
Station Car Park
Operator:
West Midlands Railway
Spaces:
45
Car Parking Contact Available:
No
Cycling
Cycle Storage Availability:
Yes
Sheltered:
no
Spaces:
48
Type:
Stands
Cycle Storage CCTV:
Yes
Other transport
Location for rail replacement services:
In the event of engineering the bus/coach will collect from: Bus stops on Ombersley Way, near to junction with Union Lane
Taxi Rank:
Yes
Taxi Rank Note:
Blue Door 01905 794185 NY 01905 795979
Bus Service:
Yes
Bus Service Note:
Information to plan your onward journey is available in a printable format here
Accessibility
Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:
None
Accessible Public Telephones:
No
Accessible Public Telephones Note:
Public telephones are not accessible
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:
Level access to platform 2 from car park. Access to platform 1 and between platforms is via street or alternatively 22 steps up to footbridge from Hereford platform and 22 steps down to Birmingham platform. There is no step-free route to platform 1 or between platforms.
Accessible Taxis:
No
Accessible Taxis Note:
Accessible taxis are not available
Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:
A Ticket Vending Machine is available on Platform One.
Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:
Pick-up in car park
Helpline Contact:
Yes
Helpline Contact (Phone number):
0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
Helpline Opening Hours:
Monday to Sunday 8:00 AM to 10:00 PM
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 7:00 AM to 6:00 PM
Wednesday 7:00 AM to 6:00 PM
Thursday 7:00 AM to 6:00 PM
Friday 7:00 AM to 7:00 PM
Saturday 8:00 AM to 3:00 PM
Sunday Unavailable
Staff Help Available Note:
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
The information in this document was generated 08/03/2021 18:56:32