Droitwich Spa

Address

Droitwich Spa station
off Union Lane
Droitwich Spa
WR9 9BD

Ticket office

Monday: 7:00 AM to 6:00 PM
Tuesday: 7:00 AM to 6:00 PM
Wednesday: 7:00 AM to 6:00 PM
Thursday: 7:00 AM to 6:00 PM
Friday: 7:00 AM to 7:00 PM
Saturday: 8:00 AM to 3:00 PM
Sunday: Unavailable

General information

Station Operator:
WM
Station Code:
DTW
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
No
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern
Ticket Office Note:

Ticket Vending Machines are located on Platform One and Platform Two.

Passenger services

Lost Property Contact Available:
No
Website:
Go to website
Ticket Gate:
No
Customer Services:

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Droitwich Spa is accredited by the Secure Station Scheme**

Customer Help Points:
Yes
Customer Help Points Note:

On both platforms

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:

The toilets are located on Platform 1. The toilet facilities are available: Monday - Thursday 07:00-18:00, Friday 07:00-19:00, Saturday 08:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. An accessible toilet is available in the female toilets only at present.

Waiting Room:
Yes

Car parking

Car parking:
Yes

Station Car Park

Operator:
SABA UK
Spaces:
45
Accessible Spaces:
2
Accessible Spaces Note:

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible Car Park Equipment:
Yes
Annual Charge:
£307.20
Daily Charge:
£3.50
Monthly Charge:
£38.20
Off Peak Charge:
£2.50
Weekly Charge:
£13.30
Car Parking Contact Available:
No
Phone number:
0330 123 5247
Website:
Go to website

Third-party car park

Operator:
Network Rail
Spaces:
40
Accessible Spaces:
2
Accessible Spaces Note:

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

Accessible Car Park Equipment:
Yes
Annual Charge:
£307.20
Daily Charge:
£3.50
Monthly Charge:
£38.20
Off Peak Charge:
£2.50
Car Parking Contact Available:
No
Website:
Go to website
Note:

Charging starts from 1 September 2019

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
48
Type:
Stands
Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Rail replacement vehicles will operate from the bus stops on Ombersley Way, near to the junction with Union Lane.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Taxi Rank:
Yes
Taxi Rank Note:

Blue Door 01905 794185 NY 01905 795979

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

None

Accessible Public Telephones:
Yes
Accessible Public Telephones Note:

Public telephones are not accessible

Accessible Toilets:
Yes
Accessible Toilets Note:

N/A

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

Accessible Taxis:
Yes
Accessible Taxis Note:

Accessible taxis are not available

Accessible Ticket Machines:
Yes
Accessible Ticket Machines Note:

A Ticket Vending Machine is available on Platform One.

Impaired Mobility Set Down:
No
Impaired Mobility Set Down Note:

Pick-up in car park

Helpline Contact:
Yes
Helpline Contact (Phone number):

0800 0248998

Helpline Contact Note:

24 hours, 7 days a week (except Christmas Day and Boxing Day)

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 7:00 AM to 6:00 PM
Wednesday 7:00 AM to 6:00 PM
Thursday 7:00 AM to 6:00 PM
Friday 7:00 AM to 7:00 PM
Saturday 8:00 AM to 3:00 PM
Sunday Unavailable
Staff Help Available Note:

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/11/2025 8:52:09 AM