Address
Dumfries station
Lovers Walk
Dumfries
DG1 1NF
Lovers Walk
Dumfries
DG1 1NF
Ticket office
Monday to Friday:
6:35 AM to 7:30 PM
Saturday:
6:35 AM to 7:30 PM
Sunday:
10:30 AM to 7:55 PM
Station details
Alerts
Please note: This station offers assistance to customers travelling towards Carlisle at the departing platform.
General information
Station Operator:
SR
Station Code:
DMF
Staffing Level:
partTime
CCTV:
Yes
Ticket buying & collection
Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Passenger services
Lost Property Contact Available:
No
Phone number:
03301 092 833
Website:
Go to website
Ticket Gate:
No
Customer Services:
Customer Help Points:
Yes
Station facilities
ATM Machine:
No
Baby Change:
Yes
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
Yes
Station Buffet Note:
Cafe
Telephones (Cards & Coins):
Yes
Toilets:
Yes
Toilets Note:
The Ladies toilets are located on Platforms 1 and 2; these toilet facilities are available from 06:30-19:30. The Gents toilets are located on Platform 1; these toilet facilities are available from 06:30-19:30. Radar - National Key Scheme toilets are located on Platform 1; available 24 hours a day.
Waiting Room:
Yes
Car parking
Car parking:
Yes
Name:
Station Car Park
Operator:
ScotRail
Spaces:
134
Daily Charge:
£2.00
Car Parking Contact Available:
No
Website:
Go to website
Cycling
Cycle Storage Availability:
Yes
Sheltered:
yes
Spaces:
20
Type:
Stands
Cycle Storage CCTV:
No
Other transport
Location for rail replacement services:
Buses pick up/drop off from the station car park
Taxi Rank:
Yes
Taxi Rank Note:
visit www.traintaxi.co.uk for details of taxis available for hire
Bus Service:
Yes
Bus Service Note:
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Accessibility
Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
Yes
Induction Loop:
Yes
Wheelchairs Available:
Yes
Ramp For Train Access:
Yes
Step Free Access:
Yes
Step Free Access Note:
This is a Category B station. Level to both platforms and connecting footbridge with stairs between platforms
Blue Badge parking bays: 4
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
No
Helpline Contact:
Yes
Helpline Contact (Phone number):
Tel: 0800 912 2901; 18001 0800 912 2901 (deaf and customers who are hard of hearing)
Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 5:00 AM to 12:00 AM
Tuesday 5:00 AM to 12:00 AM
Wednesday 5:00 AM to 12:00 AM
Thursday 5:00 AM to 12:00 AM
Friday 5:00 AM to 12:00 AM
Saturday 5:00 AM to 12:00 AM
Sunday 9:45 AM to 12:00 AM
Tuesday 5:00 AM to 12:00 AM
Wednesday 5:00 AM to 12:00 AM
Thursday 5:00 AM to 12:00 AM
Friday 5:00 AM to 12:00 AM
Saturday 5:00 AM to 12:00 AM
Sunday 9:45 AM to 12:00 AM
The information in this document was generated 18/01/2022 00:31:57