Dartford

Address

Dartford station
Station Approach
Dartford
DA1 1BP

Ticket office

Monday to Friday: 6:10 AM to 8:40 PM
Saturday: 6:10 AM to 7:40 PM
Sunday: 7:10 AM to 8:40 PM

Station details

Alerts

​​​​​​​On weekdays, the busiest times at this station are generally between 06:00 and 07:30 and 16:00 and 18:00.​​​​​​​

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General information

Station Operator: SE
Station Code: DFD
Staffing Level: fullTime
CCTV: Yes

Ticket buying & collection

Oyster Pre Pay: Yes
Oyster Validator: Yes
Smartcard Issued: Yes
Smartcard Validaton: Yes
Travelcard: Zone 8
Oyster Comments: Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self service ticket machine
Oyster Topup: Yes
Prepurchase Collection: Yes
Smartcard Topup: Yes
Ticket Machine: Yes
Penalty Fares: Applicable Operators: Southeastern
Ticket Office Note:

On way in to access trains

Passenger services

Lost Property Contact Available: Yes
Phone number: 0345 322 7021
Website: Go to website
Ticket Gate: Yes
Customer Services: This station has Secure station accreditation - For more information contact 0345 322 7021
Customer Help Points: Yes
Customer Help Points Note: On platform

Station facilities

ATM Machine: Yes
ATM Machine Note: Located outside main entrance
Baby Change: Yes
Seated Area: Yes
Passenger Information Systems: DepartureScreens, Announcements
Shops: Yes
Shops Note: newspapers
Station Buffet: Yes
Station Buffet Note: Café
Telephones (Cards & Coins): Yes
Toilets: Yes
Toilets Note: Booking Hall - Available during staffing hours
Waiting Room: No
Waiting Room Note: Platform 1 and 2 Only available when staff present

Car parking

Car parking: Yes
Name: Station Car Park
Operator: APCOA Parking
Spaces: 186
Annual Charge: £1278.90
Daily Charge: £7.30
Monthly Charge: £123.30
Off Peak Charge: £6.50
Six Monthly Charge: £726.70
Three Monthly Charge: £371.40
Weekly Charge: £32.20
Car Parking Contact Available: No
Phone number: 0330 333 9232
Website: Go to website

Cycling

Cycle Storage Availability: Yes
Sheltered: yes
Spaces: 64
Type: Stands
Location: by station entrance.
Cycle Storage CCTV: No

Other transport

Location for rail replacement services:

Station Approach 

Taxi Rank: Yes
Taxi Rank Note:

There is a taxi rank outside the station

Bus Service: Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter: Yes
Accessible Booking Office Counter Note: There are standing height and wheelchair height ticket counters available.
Accessible Public Telephones: No
Accessible Public Telephones Note:

Public telephones are not wheelchair accessible

Accessible Toilets: Yes
Accessible Toilets Note: Booking Hall - Available during staffing hours
Induction Loop: Yes
Wheelchairs Available: Yes
Ramp For Train Access: Yes
Step Free Access: Yes
Step Free Access Note: This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.
Accessible Taxis: No
Accessible Taxis Note:

Accessible taxis are available to book

Accessible Ticket Machines: Yes
Accessible Ticket Machines Note:

2 x in booking hall

Impaired Mobility Set Down: Yes
Helpline Contact: Yes
Helpline Contact (Phone number): 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
Helpline Contact Note: *Helpline closed on Christmas Day
Staff Help Available: Yes
Staff Help Available Opening Times: Monday to Sunday 24 hours
Staff Help Available Note: Assistance/Help available from station staff from First to Last trains.
Assisted Travel: Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 6 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes.There are no staff on the trains that call at this station that can assist.  The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed,  the ticket office or you can use the help point.

The information in this document was generated 07/12/2021 05:37:26