Dartford Details

Address

Dartford station
Station Approach
Dartford
DA1 1BP

Ticket office

Monday to Friday: 6:00 AM to 8:40 PM

Saturday: 6:10 AM to 7:40 PM

Sunday: 7:10 AM to 8:40 PM

Station details

Alerts

The Gentlemen's & accessible toilets are currently out of order.

General information

Station Operator:

Station Code:

DFD

Staffing Level:

fullTime

CCTV:

Yes

Ticket buying & collection

Oyster Pre Pay:

Yes

Oyster Validator:

Yes

Smartcard Issued:

Yes

Smartcard Validaton:

Yes

Travelcard:

Zone 8

Oyster Comments:

<p>Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self service ticket machine</p>

Oyster Topup:

Yes

Prepurchase Collection:

Yes

Smartcard Topup:

Yes

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Ticket Office Note:

On way in to access trains

Passenger services

Lost Property Contact Available:

Yes

Phone number:

0345 322 7021

Website:

Go to website

Ticket Gate:

Yes

Customer Services:

This station has Secure station accreditation - For more information contact 0345 322 7021

Customer Help Points:

Yes

Customer Help Points Note:

On platform

Station facilities

ATM Machine:

Yes

ATM Machine Note:

Located outside main entrance

Baby Change:

Yes

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, Announcements

Shops:

Yes

Shops Note:

newspapers

Station Buffet:

Yes

Station Buffet Note:

Café and Selecta vending machines

Telephones (Cards & Coins):

Yes

Toilets:

Yes

Toilets Note:

Booking Hall - Available during staffing hours

Waiting Room:

Waiting Room Note:

Unheated waiting shelter on Platform 1 and 2 Only available when staff present

Car parking

Car parking:

Yes

Station Car Park

Operator:

APCOA Parking

Spaces:

186

Accessible Spaces:

Accessible Spaces Note:

Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

Accessible Car Park Equipment:

Annual Charge:

£1,383.00

Daily Charge:

£8.10

Monthly Charge:

£133.40

Off Peak Charge:

£7.30

Six Monthly Charge:

£785.50

Three Monthly Charge:

£401.40

Weekly Charge:

£34.90

Car Parking Contact Available:

Phone number:

0330 333 9232

Website:

Go to website

Note:

From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50

Cycling

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

Type:

Stands

Location:

by station entrance.

Cycle Storage CCTV:

Other transport

Location for rail replacement services:

Station Approach

Taxi Rank:

Yes

Taxi Rank Note:

There is a taxi rank outside the station

Bus Service:

Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:

Yes

Accessible Booking Office Counter Note:

There are standing height and wheelchair height ticket counters available.

Accessible Public Telephones:

Yes

Accessible Public Telephones Note:

Public telephones are not wheelchair accessible

Accessible Toilets:

Yes

Accessible Toilets Note:

Booking Hall - Available during staffing hours

Induction Loop:

Yes

Wheelchairs Available:

Yes

Ramp For Train Access:

Yes

Step Free Access:

Yes

Step Free Access Note:

Category A. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.

Accessible Taxis:

Yes

Accessible Taxis Note:

Accessible taxis are available to book

Accessible Ticket Machines:

Yes

Accessible Ticket Machines Note:

2 x in booking hall

Impaired Mobility Set Down:

Yes

Helpline Contact:

Yes

Helpline Contact Note:

*Helpline closed on Christmas Day

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Sunday 24 hours

Assisted Travel:

Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes.There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.

The information in this document was generated 4/19/2024 2:31:02 PM