Dewsbury Details

Monday to Friday: 6:15 AM to 7:30 PM

Saturday: 6:15 AM to 7:30 PM

Sunday: 7:30 AM to 7:30 PM

Station Operator:

TP

Station Code:

DEW

Staffing Level:

partTime

CCTV:

Yes

Oyster Pre Pay:

No

Oyster Validator:

No

Smartcard Issued:

Yes

Smartcard Validaton:

No

Oyster Topup:

No

Prepurchase Collection:

Yes

Smartcard Topup:

Yes

Ticket Machine:

Yes

Penalty Fares:

Applicable Operators: Southeastern

Ticket Office Note:

The ticket office is on the right as you enter the station.

Lost Property Contact Available:

No

Phone number:

347 600 1671

Website:

Go to website

Ticket Gate:

Yes

Customer Services:

To speak to a member of our team, please call: 0345 600 1671.

Customer Help Points:

Yes

Customer Help Points Note:

Help Points are located on platform 1 and in the Ticket Hall to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.

ATM Machine:

No

Baby Change:

Yes

Seated Area:

Yes

Passenger Information Systems:

DepartureScreens, Announcements

Shops:

No

Station Buffet:

Yes

Station Buffet Note:

Refreshments are available from the West Riding public house.

Telephones (Cards & Coins):

Yes

Toilets:

Yes

Toilets Note:

The toilets are located on platform 2, please use the intercom for access.

Waiting Room:

Yes

Waiting Room Note:

Heated waiting rooms are available on both platforms.

Car parking:

Yes

Operator:

Local Council

Spaces:

80

Accessible Spaces:

8

Accessible Car Park Equipment:

Yes

Car Parking Contact Available:

No

Website:

Go to website

Cycle Storage Availability:

Yes

Sheltered:

Yes

Spaces:

70

Type:

Compounds,Racks

Location:

A secure Cycle Hub storage facility is situated on Platform 2.

Cycle racks are also available on Platform 1.

Information about travelling with your cycle on TransPennine Express trains is available here

Information about travelling with your cycle on Northern trains is available here

Cycle Storage CCTV:

Yes

Location for rail replacement services:

Replacement transport will pick up/drop off in front of the station (adjacent to station car park) towards Leeds and on the opposite side of Dewsbury Ring Road towards Huddersfield and Brighouse.

Taxi Rank:

Yes

Taxi Rank Note:

The nearest taxi rank is outside the station.

Bus Service:

Yes

Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessible Booking Office Counter:

Yes

Accessible Public Telephones:

No

Accessible Toilets:

Yes

Accessible Toilets Note:

There is an accessible Changing Places toilet located on platform 2. Please use the intercom for access.

Induction Loop:

Yes

Wheelchairs Available:

Yes

Ramp For Train Access:

Yes

Step Free Access:

Yes

Step Free Access Note:

This station is category B2. Step free access is provided from the station entrance to all platforms. Lifts are used to provide level access to Platform 1 (trains from Manchester towards Leeds). This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.

Please be aware that some platforms at this station have no or only partial tactile paving on the platform edge.

Accessible Taxis:

No

Accessible Ticket Machines:

Yes

Impaired Mobility Set Down:

No

Helpline Contact:

Yes

Helpline Contact (Phone number):

0800 107 2149

Helpline Contact Note:

The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.

Helpline Opening Hours:

Monday to Sunday 24 hours

Staff Help Available:

Yes

Staff Help Available Opening Times:

Monday to Friday 6:30 AM to 7:45 PM
Saturday 6:30 AM to 7:45 PM
Sunday 7:00 AM to 7:45 PM

Assisted Travel:

Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office on the Station Concourse no less than 20 minutes prior to the departure time of their train.

Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.

Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.

Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.

Dewsbury

Address

Ticket office

General information

Ticket buying & collection

Passenger services

Station facilities

Car parking

Station Car Park

Cycling

Other transport

Accessibility