Dagenham Dock

Address

Dagenham Dock station
Chequers Lane
Dagenham
RM9 6EG

Ticket office

Monday to Friday: 6:15 AM to 9:50 AM
Saturday: Unavailable
Sunday: Unavailable

Station details

Alerts

The lifts are out of order on platform 1 at Dagenham Dock station.

General information

Station Operator:
CC
Station Code:
DDK
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
Yes
Smartcard Issued:
No
Smartcard Validaton:
Yes
Travelcard:
Zone 5
Oyster Comments:
<p>Oyster top-up only from self-service ticket machine.</p><p><a href="http://ticketstoplocator.tfl.gov.uk/LocationLocator/" title="">The nearest Oyster Ticket Stop that can issue new Oyster Cards is at Londis, 17-19 Goresbrook Road, Dagenham, Essex, RM9 6UX.</a></p>
Oyster Topup:
Yes
Prepurchase Collection:
Yes
Smartcard Topup:
No
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
03457 44 44 22
Website:
Go to website
Ticket Gate:
Yes
Customer Services:

Monday - Friday, 08:00 - 18:00

Saturday, Sunday and Public Holidays - 09:00 - 16:00 

0345 744 4422 (option 3, followed by option 3)

contact@c2crail.co.uk

Customer Help Points:
Yes

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
No
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
No
Toilets Note:

The National key toilets are located on Platform 2; these toilets are operated by a RADAR key.

Waiting Room:
No

Car parking

Car parking:
Yes

Station Car Park

Operator:
National Car Parks Ltd
Spaces:
12
Accessible Spaces:
2
Accessible Car Park Equipment:
No
Annual Charge:
£1,056.00
Daily Charge:
£6.30
Monthly Charge:
£104.00
Three Monthly Charge:
£304.00
Weekly Charge:
£27.00
Car Parking Contact Available:
No
Phone number:
0845 050 70 80
Website:
Go to website
Note:

Please note that the Off Peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday. Saturday and Sunday rates apply to Bank Holidays

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
6
Type:
Stands
Location:

Outside station entrance

Cycle Storage CCTV:
Yes

Other transport

Location for rail replacement services:

Bus Stop on Chequers Lane (Bus Stop for TfL 145 Bus) adjacent to Ford Stamping Plant (toward Barking); opposite Ford Stamping Plant (toward Rainham/Grays);

Taxi Rank:
Yes
Taxi Rank Note:

No

Bus Service:
Yes
Bus Service Note:

Information to plan your onward journey is available in a printable format here

Accessibility

Accessible Booking Office Counter:
No
Accessible Booking Office Counter Note:

Customer Service Staff

Accessible Public Telephones:
No
Accessible Toilets:
Yes
Accessible Toilets Note:

Platform 2. This can be accessed using a radar key.

Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Impaired Mobility Set Down Note:

Outside station entrance

Helpline Contact:
Yes
Helpline Contact (Phone number):

03457 44 44 22

Helpline Opening Hours:
Monday to Sunday 24 hours
Staff Help Available:
No
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 4/25/2024 1:58:44 AM