Clydebank

Address

Clydebank station
Chalmers Street
Clydebank
G81 1RT

Ticket office

Monday to Friday: 7:30 AM to 2:34 PM
Saturday: 9:50 AM to 4:50 PM
Sunday: Unavailable

General information

Station Operator:
SR
Station Code:
CYK
Staffing Level:
partTime
CCTV:
Yes

Ticket buying & collection

Oyster Pre Pay:
No
Oyster Validator:
No
Smartcard Issued:
No
Smartcard Validaton:
Yes
Oyster Topup:
No
Prepurchase Collection:
Yes
Smartcard Topup:
Yes
Ticket Machine:
Yes
Penalty Fares:
Applicable Operators: Southeastern

Passenger services

Lost Property Contact Available:
No
Phone number:
03301 092 833
Website:
Go to website
Ticket Gate:
No
Customer Services:

customer.relations@scotrail.co.uk

Customer Help Points:
Yes
Customer Help Points Note:

Passenger Assistance Meeting Points 

  • Ticket Office platform 1. 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

*This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.  

  • Platform 1By the pole, next to the sheltered seating and help point at the ticket office.
  • Platform 2By the lamp post next to the help point, shelter and customer information screen.

Station facilities

ATM Machine:
No
Baby Change:
No
Seated Area:
Yes
Passenger Information Systems:
DepartureScreens, Announcements
Shops:
No
Station Buffet:
No
Telephones (Cards & Coins):
No
Toilets:
Yes
Toilets Note:

As part of our COVID-19 response, toilets are opened upon request. The toilets are located on Platform 1. Available during ticket office opening hours

Waiting Room:
Yes

Car parking

Car parking:
No

Cycling

Cycle Storage Availability:
Yes
Sheltered:
No
Spaces:
10
Type:
Stands
Cycle Storage CCTV:
No

Other transport

Location for rail replacement services:

Buses pick up/drop off on Chalmers Street.

Please click on the below link for the exact bus pick up location:-

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Taxi Rank:
Yes
Taxi Rank Note:

visit www.traintaxi.co.uk for details of taxis available for hire

Bus Service:
Yes
Bus Service Note:

for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)

Accessibility

Accessible Booking Office Counter:
Yes
Accessible Public Telephones:
No
Accessible Toilets:
No
Induction Loop:
Yes
Wheelchairs Available:
No
Ramp For Train Access:
Yes
Step Free Access:
No
Step Free Access Note:

This is a Category B1 station. Steep ramps to both platforms, connecting footbridge with stairs between platforms

Please take care when boarding/alighting the train at platform 1, as the stepping distance between the train and the platform may be more prominent than at other platforms.

Accessible Taxis:
No
Accessible Ticket Machines:
Yes
Impaired Mobility Set Down:
Yes
Helpline Contact:
Yes
Helpline Contact (Phone number):

Tel: 0800 046 1634 and 18001 0800 046 1634 (Deaf and customers who are hard of hearing)

Staff Help Available:
Yes
Staff Help Available Opening Times:
Monday 7:30 AM to 2:30 PM
Tuesday 7:30 AM to 2:30 PM
Wednesday 7:30 AM to 2:30 PM
Thursday 7:30 AM to 2:30 PM
Friday 7:30 AM to 2:30 PM
Saturday 7:30 AM to 2:30 PM
Sunday Unavailable
Assisted Travel:

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

The information in this document was generated 7/14/2025 8:16:12 PM